Saja Khumaiyes

• Improving customer overall consumption, and categories growth for the established brand along with the new brands within the assigned channel / region.
• Assist the Channel Manager in achieving operational excellence and cost optimization across the sales and distribution business.
• Develops and manages channel’s regional budgets and forecasts to ensure that the region achieves target sales goals and profit objectives.
• Assists in the development and implementation of marketing plans as needed.
• Resolve customer's trade issues, complaints and operational matters.
• Providing periodical reports to the Channel Manager on the regional sales performance to enable informed decision making and strategic overview
• Meets regional sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Establishes channel’s sales objectives & strategies by creating a sales plan and quota for assigned region in support of the overall channel objectives.
• Ensure achievement of identified topline and bottom-line financial indicators (Sales Targets and P&L).
• Analyse sales estimates, develops periodic forecasts, and identify potential opportunities.

• Lead local execution of the Channel Led Model by coordinating with Global and Regional Channel teams on best practice channel management, and then rolling it out across the local Key Account and Sales Execution functions, to build sustainable new business in priority channels (Bakery, Italian Kitchen, Quick Service Restaurant Channels)
• Responsible for developing and executing the region’s Foodservice Channel Strategy
• Establishing a formal system to research and capture Focus Channel Insights and identify key customer needs and dairy based solution business opportunities.
• Lead and support the Key Account Managers and Sales Execution teams to build sustainable new business in the focus channels.
• Leading the development of solutions that drive growth for Fonterra and chosen partners. Key to successful solutions will be educating customers on the benefits of dairy use in ingredient, filling and topping applications in their products.

- Responsible for the collection, analysis, and reporting of sales data, as well increasing the overall sales productivity and support growth.
- Working closely with the internal sales team, finance, supply chain and external customers in more than 11 countries.
- Collect sales records and track key performance indicators that will enhance the understanding of the business and improve decision-making.
- Reconcile month-end secondary sales achievement against agreed distributor KPIs.
- Developing and reviewing the sales budget and sales forecast.
- Analyze line of business operations to determine profitability for all sales channels and SKUs.

• Forecasting of both volumes and prices that leads to annual, quarterly and monthly sales plan as well as production, inventory, strategic and initiative plans.
• Contribute to the development, implementation, maintenance and continuous improvement of IT business applications in a multi-domain/multi-national/multi-lingual environment.
• Ensuring the on-going success of the business and alignment with global strategies and objectives.
• Conduct detailed business reviews and develop strategic plans.
• Develop and maintain appropriate processes, procedures, and KPI’s to support business and system improvements.
• Input, maintain, review and retrieve data in the company information system (SAP) to perform planning activities.

• Maintain master data in SAP system to ensure data integrity and support end-user decision-making.
• Build annual, quarterly and weekly volume and price forecasts.
• Complete reports and documentation as required.

• Maintain all customer related data base and prices including rebates, commissions etc via SAP system.
• Monitor and trouble-shoot both the process and system performance, report deviations, system failures; and assist in investigations and problem resolution.
• Manage the day-to-day implementation and administration of legally compliant pricing and rebate and commission payment activities.
• Develop and maintain relationships with internal customers to ensure effective and efficient administration of pricing and payment activities.
• Daily maintenance of Price Approval Requests and/or Pricing Conditions to guarantee a smooth flow in the order process.
• Maintain accurate hierarchy structures in SAP for pricing, rebate, commissions and sales statistics purposes.