Sajal Miah

Prepare high-quality coffee and maintain consistency.

Train, guide, and supervise barista staff.

Ensure excellent customer service and handle issues professionally.

Manage stock of beans, milk, syrups, and supplies.

Maintain and calibrate coffee equipment daily.

Support menu development and seasonal drink ideas.

• Warmly greeted and served customers, promptly processing payments to minimise wait times.
• Used excellent memorisation skills to maintain extensive drinks menu, ingredients and recipe knowledge.
• POS register system as well as cash, debit and credit card transactions.
• Prepared and served hot and cold beverages promptly, maintaining temperature, quality and
presentation.
• Maintained clean, organised cafe workspaces, enabling co-workers to readily locate required supplies.
• Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
• Produced high-volume coffee orders quickly and accurately, meeting customer demand.