Senior Business Solutions Consultant
Self Employed
Total years of experience :31 years, 7 Months
Develop the external and internal business process via targeted planning, people training and coaching as well as increasing the income through process mapping, customer satisfaction programs, product diversification, quality assurance and Customer relationship management.
.Overall Management of the leasing and sales force of the company globally across KSA and Egypt. Holding the responsibility of all the company's project sales, leasing and contract negotiations.
- Manage the provision of Prime Service which contributes to the development of the Retail Banking in NCB
- Member of Bank's CRM Project ( Customer Relationship Management ) where i represent the Bank in the assessment of Oracle, Pivotel and Siebel locally and internationally (United Kingdom and Egypt). And was Responsible of driving, utilizing and guiding the processes of SFA (Sales Force Automation) using Oracle CRM.
- MIS and Incentive Manager
- Motivation and sales Utilization Management
-Insuring the achievement of the annual Targets for the distribution channels (all retail branches)
-Pointed out, reported and solved sales achieving challenges to insure a smooth sales process aligning with the bank's targets for different products.
-Monitoring and tracking the productivity of different sales campaigns
-Utilizing Leads (Selling opportunities)
-Evaluating the productivity of the distribution channels.
-Carrying out demographical analysis for the existing customer base.
-Tracking sales campaigns for the sales force > 2, 480 Employees.
-Certified trainer for the DMS (Developing Management Skills), trained 312 Bank Med and Top Management in 13 sessions (each session is one Week).
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