Administration Coordinator
Saudi Hypermarkets
Total years of experience :11 years, 10 Months
Overseeing general administrative duties, including managing office supplies, organizing documents, maintaining office cleanliness, and coordinating facilities maintenance.
Ensuring accurate and up-to-date data entry and management in various systems, such as customer databases, inventory management systems, and order management systems.
Assisting in processing and coordinating online orders, including order entry, order tracking, and coordinating with warehouses or fulfillment centers to ensure timely delivery.
Managing customer inquiries, resolving issues, and providing exceptional customer service through various channels, such as email, phone, and live chat, to ensure a positive customer experience.
Working closely with the purchasing and logistics teams to track inventory levels, reconcile stock counts, and coordinate stock replenishment to ensure product availability for online orders.
Generating and analyzing reports on sales, inventory, and customer data to identify trends, opportunities, and areas for improvement, and providing insights to management for decision-making.
Identifying inefficiencies or bottlenecks in administrative processes and proposing improvements or automation solutions to streamline workflows and increase operational efficiency.
Coordinating with vendors or suppliers to ensure timely delivery of goods and services, handling purchase orders, managing vendor invoices, and maintaining positive relationships.
Ensuring compliance with relevant laws, regulations, and industry standards, and maintaining accurate and organized documentation, such as contracts, agreements, and financial records.
Collaborating with various teams, such as marketing, sales, finance, and IT, to support their administrative needs, coordinate efforts, and ensure smooth operations across different departments.
Coordinating sales activities by communicating with internal teams, managing sales and promotional events, and tracking sales data and reports. Managing customer accounts, responding to inquiries, processing orders, and resolving customer issues. Conducting market research, gathering customer feedback, and analyzing sales data to identify trends and opportunities for improvement. Collaborating with sales teams to develop and implement sales strategies and initiatives to drive revenue growth. Creating and updating sales collateral, presentations, and proposals to support sales efforts. Maintaining and managing sales databases and CRM systems, ensuring data accuracy and completeness, and generating reports and insights to support decision-making. Assisting with lead generation and nurturing activities through email marketing, social media outreach, and other channels. Coordinating and participating in sales meetings, trade shows, and other events to support business goals. Providing administrative support to the sales team, such as maintaining calendars, scheduling appointments, and preparing expense reports. Developing and maintaining strong relationships with customers, partners, and vendors to support business objectives.
Accurately entering, processing, and updating inventory data of medicines and medical supplies in the computer system. Reviewing and verifying pharmaceutical information, such as product names, quantities, and expiration dates. Ensuring compliance with pharmaceutical regulations and industry guidelines regarding drug inventory management. Updating records of patient medication orders and prescription filling information. Collaborating with pharmacists and healthcare professionals to ensure accurate and complete medication order documentation. Answering customer inquiries about medication availability and helping to locate specific products within the store. Generating and maintaining reports related to medication inventory, orders, and sales. Assisting with billing and payment processing tasks, ensuring that payments are accurately recorded and processed.
Degree Certificate