Client Relationship Manager
Ras Al Khaimah Bank (RAKBANK)
مجموع سنوات الخبرة :21 years, 10 أشهر
• Consistent record of growing territories and portfolios.
• Analyse and Adapt Changes upon Market.
• Knowledge in all Investment product, insurance and market driven plans.
• Achieving business targets, sales and collection targets in the assigned territory.
• An effective communicator with excellent relationship building & inter-personal skills.
• Spearheaded business development, revenue generation, customer acquisition & retention.
• Achieve the investment revenue and liability based target and pass cross sell leads.
• Acquire Priority banking new relationships along with managing & growing the value of relationships.
• Proven ability to increase sales and revenue.
• Handholding and motivating the team for achieving the business targets
• Leading the full Privilege & BCA (SME Banking) team of 9 members in Al Ain.
• Periodic training on product, process and selling skills to the team for achieving business targets.
• Investment Referrals to the wealth management every month.
• Fixed Deposits Achievements monthly.
• Excellent presentation/communication skills.
• Cross-selling asset products and deposits.
• Knowledge in Direct Selling and Call Centre.
• Handling Customer Complaints and Follow up.
• Acquire new to bank relationship by selling asset products and Increase Customers and Sales.
• Managed portfolio of Accounts, providing Sales and Marketing of Products and Services.
• Attending Telephone Calls, Counter Operation, Assisting Customers and Day-to-Day Correspondence.
• Prepare daily Reports and maintain the daily Accounts
• Communicate and Maintain Relationship.
• Inter Branch Updates, Transfers and Follow up.
• Source Additional Customers from Market.
• Handling Customer Orders and Complaints.
• Invoice Cross Checking and Entering Stocks.
• Responsible in different areas in Stocks and Displays
• Maintaining the stocks and records accurately
• Follow up of Management decision / outstanding payments & Liaising with Clients.
Specilised in Finance and Marketing .