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Sajid Pasha Muhammad, Collaboration Engineer (Level-2)

Sajid Pasha Muhammad

Collaboration Engineer (Level-2)·Cisco Sys’s (Client: Mobily, Sponsor: Saudi Emircom)

Saudi Arabia

Bachelor's degree, Computer Science Engineering

Work experience

Total years of experience: 14 years, 7 months

Collaboration Engineer (Level-2)

May 2013 - Present

Cisco Sys’s (Client: Mobily, Sponsor: Saudi Emircom)

Riyadh, Saudi Arabia

May 2013 - Present

• Deployment and management of CUCM
• Experience in Tandberg video conferencing system ( Telepresence Ex-90, DX 80, MX200, MX 300 and Movie Client)
• Hands on experience in WebEx and WebEx Connect(Jabber)
• Operation and implantation experience in Unity Express.
• Installation of Bulk Administration Tool for IP Phones and CSF(WebEx Connect)
• Implementation, ongoing management and troubleshooting of Cisco Unified Communications Systems, including Call Manager / Unified Communications Manager 9
• Management and troubleshooting of Cisco Analog and Digital voice gateways and devices.
• Management and troubleshooting of media servers, media gateways, and IP phones. Participate in the troubleshooting activities associated with daily operation works. Implement and support new and existing activities
• Deployment of Cisco IP Phones - Series: 7960, 7941, 7942, 9971, 7937
• Installation, Management and Monitoring of call manager cluster
• Configuring class of service and Call admission control
• Configuring call manger features and services
• Configuration of call signaling protocols on Voice Gateways H.323, MGCP and SCCP
• Configuration and troubleshooting of Voice Gateways, Gatekeepers and PGW.

Company industry:
IT Services
Job role:
Information Technology

Engineer

December 2011 - May 2013

ABANA Pvt. Ltd. In STC

Riyadh, Saudi Arabia

December 2011 - May 2013

Level-1), EBU (Enterprise Business Unit) FTTX Dept. STC
Description: Worked as a NOC Engineer in the capacity of FTTX Project for STC, GSM & Home Tel. service provider.

Company industry:
IT Services
Job role:
Engineering

Education

Jawaharlal Nehru Technological University

August 2011

August 2011

Bachelor's degree, Computer Science Engineering

India

GPA (percentage): 63%

GPA (percentage): 63%

courses: Course &Certification: •Cisco Collaboration (CCIE Written,Lab Attempt 2019 Dec ) •Cisco Certified Network Associates (CCNA) •Cisco Certified DevNet Associate Cisco ID: CSCO12051225 •ITIL(Information Technology Infrastructure Library) -Foundation

Skills

VoIP

Expert

Cisco Call Manager

Expert

Telephony

Expert

SIP

Expert

Collaboration Solutions

Expert

CISCO CERTIFIED

Intermediate

A+ CERTIFIED

Beginner

CIRCUIT DESIGN

Beginner

COMPUTER HARDWARE

Beginner

DEPENDABLE

Beginner

CISCO

Intermediate

CUSTOMER RELATIONS

Intermediate

CCIE

Intermediate

CCNA

Intermediate

CCNP

Intermediate

VoIP

Expert

Cisco Call Manager

Expert

Telephony

Expert

SIP

Expert

Collaboration Solutions

Expert

Languages

English

Expert

Hindi

Expert

Urdu

Expert

Training and Certifications

Certifications
Cisco Collaboration (Written)
Jan 2017 - Sep 2020
• Cisco Certified Network Associates (CCNA)
Nov 2011 - Mar 2023
ITIL(Information Technology Infrastructure Library)-Foundation
Jan 2015

Hobbies and interests

Freestyle football