Collaboration Engineer (Level-2)
Cisco Sys’s (Client: Mobily, Sponsor: Saudi Emircom)
مجموع سنوات الخبرة :12 years, 5 أشهر
• Deployment and management of CUCM
• Experience in Tandberg video conferencing system ( Telepresence Ex-90, DX 80, MX200, MX 300 and Movie Client)
• Hands on experience in WebEx and WebEx Connect(Jabber)
• Operation and implantation experience in Unity Express.
• Installation of Bulk Administration Tool for IP Phones and CSF(WebEx Connect)
• Implementation, ongoing management and troubleshooting of Cisco Unified Communications Systems, including Call Manager / Unified Communications Manager 9
• Management and troubleshooting of Cisco Analog and Digital voice gateways and devices.
• Management and troubleshooting of media servers, media gateways, and IP phones. Participate in the troubleshooting activities associated with daily operation works. Implement and support new and existing activities
• Deployment of Cisco IP Phones - Series: 7960, 7941, 7942, 9971, 7937
• Installation, Management and Monitoring of call manager cluster
• Configuring class of service and Call admission control
• Configuring call manger features and services
• Configuration of call signaling protocols on Voice Gateways H.323, MGCP and SCCP
• Configuration and troubleshooting of Voice Gateways, Gatekeepers and PGW.
Level-1), EBU (Enterprise Business Unit) FTTX Dept. STC
Description: Worked as a NOC Engineer in the capacity of FTTX Project for STC, GSM & Home Tel. service provider.
courses: Course &Certification: •Cisco Collaboration (CCIE Written,Lab Attempt 2019 Dec ) •Cisco Certified Network Associates (CCNA) •Cisco Certified DevNet Associate Cisco ID: CSCO12051225 •ITIL(Information Technology Infrastructure Library) -Foundation