IT Team Leader/ Network & System Administrator
Al Ashrafiya International
Total years of experience :21 years, 9 Months
* Network management and administration including: Monitoring Layer 3 switches, firewalls, Remote Site connectivity, internet, wireless access and security. Detecting, reporting, and mitigating physical security compromises of any system according to established guidelines.
* System administration and deployment, Manages Windows 2012 domain with Active Directory and multiple Group Policies, Enterprise hardware, Printer and Software management.
* Managing, troubleshooting and monitoring Exchange 2013 clustered environment, Anti-Spam Device and Symantec Enterprise Vault Server.
* Administering Virtual Data Center which comprises more than 20 virtual servers on VMware platform.
* Uninterrupted connection support to critical core servers. Routine server maintenance including security updates and service packs on Active Directory, MS Exchange, File/Print, internal Web and Virtual servers.
* Establish disaster recovery plans (DRP) based on Veeam Software and SAN hardware. Configuring and monitoring system backups and performing periodic restorations. Guide the design and implementation of antivirus solutions and system/network monitoring.
* Handling financial aspects of the IT Department, including purchasing and budgeting, selection of IT vendors and assigned projects. Managing 3rd party developers, consultants and in-house IT team.
* Organizing and leading team meetings, keeping IT Team motivated and helping them to meet the company’s goals.
* Provide technical support to the end users through Remote Support and on-site visits.
* Created and managed user accounts and mailboxes through Active Directory and Exchange Control Panel.
* Active member of the team responsible to implement Smartcard authentication for all KNPC users.
* Created Printers and managed print policies through the use of Print Management, Group Policy Editor in Active Directory.
* Administered users’ access to Microsoft Share Drive through DFS.
* Installation of OS followed by the configuration of database software like Oracle 6i, Oracle 9i Client, Oracle 10g, Oracle Discoverer 3.0, SQL Server 2000, SQL Navigator 3.0 and SQL Navigator 4.0
* Configure latest Mobile Phones for Exchange Server and dedicated WLAN access.
* Supervision of LAN running over Ethernet topology consisted more than 30 computers.
* Maintain Win2K3 domain environment. Administered DHCP and DNS to implement a functional intranet.
* Administration of user accounts through Group Policies and designed security levels as per user basis.
* Deliver lectures to students about computer software and hardware.
* Provide technical support to corporate clients through online queries and onsite visits.
* Active member of the team responsible of providing network solutions to different companies on contract basis. Solutions include were VPN, NAT and VLAN setup and configurations.
* Managed multiple projects from launch to fruition.
* Handled shift activities as Shift Supervisor.
* Managed Local Area Network consisting of more than 40 computers.
* Maintain server OS patches, application updates and virus definitions.
* Troubleshooting PC hardware and software.