Sajjad Kazmi, Operations Admin Manager

Sajjad Kazmi

Operations Admin Manager

JS BBQ Restaurant

Location
United Arab Emirates - Dubai
Education
Master's degree, Master of Business Administration (MBA)
Experience
18 years, 0 Months

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Work Experience

Total years of experience :18 years, 0 Months

Operations Admin Manager at JS BBQ Restaurant
  • United Arab Emirates - Dubai
  • My current job since March 2021

JS BBQ Restaurant is a multi-cuisine restaurant located in JVC Dubai. My responsibilities include:

● Redesigned and implemented efficient administrative processes to improve restaurant productivity by 35%.
● Coordination between FoH and BoH for smooth restaurant operations.
● Streamlined inventory count and procurement to optimize stock levels, and reduced wastage by 40%.
● Successfully organized 100+ indoor and outdoor corporate events.
● Oversaw financial operations, including budgeting, forecasting, expense tracking, payroll, invoices, and
account reconciliation for financial stability and reduced expenses by 30%.
● Improved vendor relationships, and negotiated contracts.
● Spearheaded HR functions, including recruitment, employee scheduling, and conflict management for
efficient staffing.
● Utilized Syrve software for reporting and analysis, generating weekly and monthly reports and making
data-driven recommendations for improved operations and inventory management.
● Managed the restaurant's website and social media platforms (Facebook, Instagram, WhatsApp) and
designed promotional materials for the restaurant.
Achievements:
● Implemented cost-saving measures, reducing operational expenses by 60%.
● Successfully contacted and contracted with Travel and Tourism companies which resulted in a 40%
increase in sales.
● Ensured full compliance with Dubai's stringent food safety and health regulations, safeguarding the
restaurant's reputation.

Admin & Operations Manager at FSGP
  • Pakistan - Lahore
  • May 2013 to January 2021

● Led 100+ team members to meet operational goals. Streamlined day-to-day office operations, and handled
procurement, equipment maintenance, and facility management. Controlled financial activities, including
budgeting, expense management, invoicing, and reporting. Contributed to HR by assisting in recruiting and
reviewing/modifying budgets.
● Reduced manufacturing cost by 40% by accelerated processes and vendor management, which resulted in
enhanced productivity by 55%. Effectively set and revised budgets for diverse operations, including
procurement, inventory, and logistics.

Senior Officer (admin) at Lahore University of Management Sciences (LUMS)
  • Pakistan - Lahore
  • December 2009 to March 2013

Lahore University of Management Sciences (LUMS) is one of the top private universities in Lahore, Pakistan. It is ranked #601-650 in QS World University Rankings 2023. My core responsibilities were;

● As a Senior Admin Officer at LUMS, collaborated with the Registrar's Office to finalize faculty course
structures and semester schedules for BS and MS students. Oversaw departmental HR processes by
managing new hiring contracts, extensions, and appraisals. Additionally, liaised with the procurement
department for the acquisition of scientific and general-use items.
● Organized more than 15 International Workshops and Conferences in collaboration with prestigious
institutions such as CYPHYNETS lab, RRLAB, IEEE Control Systems Society, DAAD, IISA, and IWMI. In
terms of international coordination, facilitated faculty members' participation in international conferences,
seminars, and travels.
● Achievements include ensuring compliance with Pakistan Engineering Council (PEC) standards for the
accreditation of Electrical Engineering degrees by preparing course files and labs. Organized and planned
over 50 national and international academic workshops, seminars, and conferences. This experience
showcases my proficiency in administrative responsibilities and commitment to maintaining high academic
standards.

Senior Officer ALC (Administration & Logistic Center) at Makro Cash & Carry.
  • Pakistan - Lahore
  • February 2006 to November 2009

● As a Senior Officer ALC at Makro Cash & Carry, handled crucial responsibilities like organized records and
documentation for important files and contracts. Created documents & forms for cash reconciliation of 30
Point of Sale (PoS) systems, providing daily reports to the Head Office.
● Achieved the Employee of the Month award twice for my outstanding contributions. Played a key role in the
stocktaking of the store's inventory and took the initiative to design and create essential forms and
procedures for sales reconciliation.

Education

Master's degree, Master of Business Administration (MBA)
  • at National College of Business administration & Economics (NCBA&E)
  • December 2007
Bachelor's degree, Bachelor of Computer Science (BCS),
  • at National College of Business administration & Economics (NCBA&E)
  • October 2003

Specialties & Skills

Operation Management
Education Management
Team Supervision
Retail Sectors
Administration
OPERATIONS
MANAGEMENT
BUDGETING
PROCUREMENT
VENDOR MANAGEMENT
RECONCILIATION
EXPENSE MANAGEMENT
EQUIPMENT MAINTENANCE
CONTROL SYSTEMS
Business Development
Marketing
Administration
Customer Service
HR Operations
Payroll & Scheduling
Documentation
Operations Management
Restaurant Management
Restaurant Operations
Procurement
Vendor Negotiations
Attention to Detail
Problem Solving Skills
Communication Skills
Budgeting
Office Management
Office Equipment
Conflict Management
Corporate Events
Critical Thinking
Decision Making
Digital Marketing
Expense Management
Analytical Skills
Events Management
Inventory Management
Leadership Skills
MS Office Suite
Multitasking
Negotiation Skills
Reporting
Resourceful
Team Work
Retail Operations
Store Management
Management
Operation
Banking

Languages

English
Expert
Urdu
Native Speaker
Hindi
Expert

Memberships

Sahara for Life Trust
  • Volunteer
  • March 2003

Training and Certifications

Microsoft Certified Professional (MCP) (Certificate)
Date Attended:
January 2000
Advance MS Office (Certificate)
Date Attended:
January 2005
Inventory Management (Training)
Training Institute:
Makro Cash & Carry
Date Attended:
January 2007
Retail Management (Training)
Training Institute:
Makro Cash & Carry
Date Attended:
January 2008
Professional Communication Skills (Training)
Training Institute:
LUMS
Date Attended:
January 2011
Duration:
36 hours
Interpersonal and Communication Skills (Training)
Training Institute:
LUMS
Date Attended:
January 2012
Duration:
8 hours
Managing Human Capital (Training)
Training Institute:
LUMS
Date Attended:
January 2013
Duration:
36 hours
Social Media Marketing (Training)
Training Institute:
Enablers
Date Attended:
November 2022
Duration:
80 hours
The Fundamentals of Digital Marketing (Certificate)
Date Attended:
December 2022

Hobbies

  • Traveling
  • Watching Movies
  • News & Current Affairs
  • Social Media Marketing
    Experienced Social Media Marketing Professional (Facebook ad campaign)
  • YouTube Channel Management
    YouTube Channel Manager and SEO Expert