shaher alabbassi, Sr. Section Head - IT Technical Services

shaher alabbassi

Sr. Section Head - IT Technical Services

مجموعة بن لادن السعودية

Lieu
Arabie Saoudite - Jeddah
Éducation
Diplôme supérieur, Computer Network
Expérience
18 years, 10 Mois

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Expériences professionnelles

Total des années d'expérience :18 years, 10 Mois

Sr. Section Head - IT Technical Services à مجموعة بن لادن السعودية
  • Arabie Saoudite - Jeddah
  • Je travaille ici depuis février 2020

 Manage the Vendor, know how to deal with them.
 ManagetheTeam.
 HandleprojectsrelatedtoITandanotherDepartment.
 Work in the VMware system.
 Work in Active Directory.
 Work in Exchange Server.
 Work in SCCM.
 Work in Trend Micro.
 Collaborates with stakeholders internal to reform the way our services are delivered.
 Gains clear agreement and commitment from others by persuading, convincing.
 Behaves consistently with clear personal values that complement those of the organization.
 Behave all the consistently with clear personal values that complement those of the organization.
 Adheres to workplace standards and regulations.

Sr Officer – IT Support à BUPA Arabia
  • Arabie Saoudite - Jeddah
  • septembre 2014 à janvier 2020

1-Ensure 80% of the daily assigned tickets are attended and resolved.
2-Maintain an updated stock list of all consumables (keyboard/mouse set, Network cables). weekly, ensuring 70% threshold.
3-Manage stock for the regional offices by coordinating with respective team members and ensuring 70% threshold.
4-Store the stock in an organized manner with proper labeling for easy handling and management.
5-Handles situations and problems with innovation and creativity.
6-Collaborates with stakeholders (internal/ external) to reform the way healthcare and our services is delivered.

Network Support Specialist à Cbahi -Central Board for Accreditation of Health Institutions
  • Arabie Saoudite - Jeddah
  • octobre 2012 à septembre 2014

تجهيز وصيانة الاجهزة, و اصلاح الاخطاء, و ادارة شبكات العمل

IT Support à aecom
  • Arabie Saoudite - Jeddah
  • mai 2012 à octobre 2012

تجهيز وصيانة الاجهزة, و اصلاح الاخطاء, و ادارة شبكات العمل

IT Support Specialist à worleyparsons
  • Arabie Saoudite - Khobar
  • novembre 2009 à mai 2012

تجهيز وصيانة الاجهزة, و اصلاح الاخطاء, و ادارة شبكات العمل

mis support à zuhair fayez parnership
  • Arabie Saoudite - Jeddah
  • août 2005 à novembre 2009

اصلاح الاخطاء و صيانة و تجهيز اجهزة الكمبيوتر

Éducation

Diplôme supérieur, Computer Network
  • à King Abdul Aziz University
  • juin 2005

(CIT) Computer Information Technology Dep. Networks Enrolled in The Network administration Program (MCSE Track)

Specialties & Skills

Team Management
Computer Repair
Bug Fixing
Help Desk Management
Quick to learn

Langues

Anglais
Expert

Formation et Diplômes

Membership Workshop (Formation)
Institut de formation:
Lead to Success
Date de la formation:
May 2015
Durée:
8 heures
Bupa Arabia Emergency Evacuation & Fire Marshals Training (Formation)
Institut de formation:
in-House
Date de la formation:
November 2015
Everyday Hero (Formation)
Institut de formation:
Lead to Success
Date de la formation:
November 2015
Durée:
8 heures
IFCE Review Workshop (Formation)
Institut de formation:
Lead to Success
Date de la formation:
October 2015
Analytical Thinking and Problem Solving (Formation)
Institut de formation:
Lead to Success
Date de la formation:
May 2015
Durée:
8 heures
برنامج مدير الموارد البشرية المعتمد (Formation)
Institut de formation:
رؤيا المستقبل للإسشارات الإدارية و التطوير
Date de la formation:
November 2013

Loisirs

  • all kind of sport
  • Traveling
    Visit 8 European countries in 19 days.