System Technical Support
Global Arabian for Modern Application
مجموع سنوات الخبرة :24 years, 11 أشهر
• Installing & Configuring Windows, PC, Laptop (98-XP- win7-Win8-win10).
• Configuration, troubleshooting, supporting, installing Servers. (HP, IBM, Dell)
• Troubleshooting Hardware and Technical Problems of Client Systems.
• installation, maintenance, documentation and completion of projects.
•Online & Telephonic Technical Support to clients.
•Install Configure, and Maintain Computers and Computer’s Peripherals Hardware and Software.
•Protecting System Data from viruses by TrendMicro Anti-Virus (Office scan).
• Technical Support Local Company & Customers and Troubleshoot.
• Creating and Configuring Domain and Active Directory Users.
• Work as a team member with other technical staff, such as networking to ensure connectivity and compatibility between systems.
• Follow-up and registration of project work.
• Managing the contractors and working groups engaged in project work.
• Coordinate project management activities, resources, equipment and information.
• Monitoring progress & Record-keeping.
- VMware workstation.
Operating Systems Microsoft Windows & Office.
Hardware & Software Troubleshooting.
Upgrading, and Updating the SYSTEMS Microsoft.
Technical support Help desk.
Configuring user rights, file and printer sharing.
Installation and configuration Anti-Virus .
Technical support Help desk.
Information Technology Computer Science - American University in London
Cisco CCNA - Certified Network Associate .
MCP Microsoft Certified Professional Mcsa Microsoft Certified Professional