Salah Natour

• Developed and maintained strong relationships with clients, driving sales and achieving targets in the kitchen equipment sector.
• Conducted product demonstrations and presentations, efectively communicating product benefits to prospective clients.
• Identified new business opportunities through market research and cold calling, expanding the client base and increasing revenue.
• Managed customer accounts, ensuring high levels ofsatisfaction and repeat business through excellent service and follow-up.

• Successfully led and empowered sales teams in the role of a Network Marketing Executive, resulting in the creation and growth of productive teams
• Utilized active listening and efective questioning techniques to identify and address customer need
• Applied active listening and efective questioning techniques in the Network Marketing Executive role to identify and address customer needs.
• Utilized strong customer service skills during the Sales and Customer Service Internship at FedEx, focusing on building and maintaining client relationships.

• Provided customer service by selling products, servicing existing accounts, and establishing new ones
• Planned and organized daily work schedule, conducting research, making calls, and sending emails to maintain client relationships Utilized data analysis tools to assess sales performance and operational metrics, providing valuable insights for informed decision-making. Collaborated seamlessly with sales and operations teams, facilitating efective communication and contributing to overall team eficiency

• Organized events, connected vendors with digital customers, and advertised services to local and global clients
• Negotiated sales contracts with event and wedding businesses, administering contracts and maintaining customer relationships Conducted thorough market research, providing insights that guided marketing initiatives and identified new opportunities for growth Supported in maintaining and nurturing client relationships, ensuring high levels of customer satisfaction and loyalty.

• Ensured customer satisfaction by managing floor operations, responding to feedback, and leading service tasks
• Handled administrative duties such as ordering inventory, supplies, and managing receipts