IT Operation & Data Center Manager
Bahrain Defence Force Royal Medical Services
مجموع سنوات الخبرة :18 years, 1 أشهر
~ Lead and oversee a team of data center technicians, ensuring smooth day-to-day operations and efficient utilization of resources.
~ Responsible for data center infrastructure planning, deployment, and maintenance, including servers, networking equipment, storage systems, and cooling solutions.
~ Implement and enforce industry best practices for data center security, ensuring compliance with relevant regulations and standards.
~ Develop and maintain disaster recovery plans and conduct regular drills to validate the readiness of the data center in emergency situations.
~ Collaborate with cross-functional teams to design and implement data center upgrades and expansions to meet business requirements and growth.
~ Monitor data center performance metrics, analyze trends, and identify opportunities for optimization and cost reduction.
~ Manage vendor relationships, negotiate contracts, and oversee equipment procurement to ensure cost-effectiveness and quality.
~ Stay up-to-date with emerging technologies and industry trends, and assess their applicability to enhance data center capabilities.
~ Designed, installed, and managed data center infrastructure, including server racks, cabling, power distribution, and cooling systems, resulting in a significant reduction in downtime and improved operational efficiency.
~ Implemented and maintained monitoring systems to track the health and performance of data center equipment, proactively identifying and resolving potential issues before they impacted operations.
~ Led data center expansion projects, collaborating with cross-functional teams to ensure seamless integration of new hardware and infrastructure, successfully increasing capacity and accommodating business growth.
~ Developed and executed comprehensive disaster recovery plans, conducting regular drills to validate the readiness of the data center to withstand potential disruptions and minimize downtime in case of emergencies.
~ Conducted regular audits and inspections to ensure compliance with industry standards, such as ISO 27001, NIST, and PCI DSS, achieving and maintaining the highest levels of security and regulatory compliance.
~ Provided technical expertise and support to the IT team, assisting with server provisioning, troubleshooting, and resolving complex issues related to data center operations.
~ Implemented energy-efficient initiatives, optimizing power and cooling systems, which resulted in substantial cost savings and earned the company recognition for its commitment to sustainability.
~ Collaborated with vendors and suppliers to source high-quality data center equipment at competitive prices, managing procurement processes and maintaining strong business relationships.
~ Documented data center procedures, specifications, and configurations to create a comprehensive knowledge base, facilitating knowledge transfer and ensuring continuity during staff transitions.
~ Provided technical support for server infrastructure, troubleshooting hardware and software issues.
~ Managed user accounts, permissions, and access controls within the data center environment.
~ Monitored system performance and conducted regular system backups to ensure data integrity.