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Salah Ali Malkawi, Sales manager

Salah Ali Malkawi

Sales manager ·Hilton Amman Hotel

Jordan

Diploma, Hotel Managment

Work experience

Total years of experience: 22 years, 0 months

Sales manager

December 2022 - Present

Hilton Amman Hotel

Amman, Jordan

December 2022 - Present

Company industry:
Hospitality & Accomodation
Job role:
Sales

Senior sales manager

May 2022 - November 2023

Ayass hotel

Amman, Jordan

May 2022 - November 2023

Company industry:
Hospitality & Accomodation
Job role:
Sales

Sales

March 2019 - May 2022

IHG ,Crowne plaza Amman

Amman, Jordan

March 2019 - May 2022

Company industry:
Hospitality & Accomodation
Job role:
Sales

Sales

August 2018 - February 2019

Accor hotels , Ibis Amman

Jordan

August 2018 - February 2019

Company industry:
Hospitality & Accomodation
Job role:
Sales

Operations Manager

July 2014 - July 2018

Guarantee Travel &Events

Amman, Jordan

July 2014 - July 2018

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Assistant Front Office & Reservation Manager

March 2012 - July 2014

Daysinn Hotel

Amman, Jordan

March 2012 - July 2014

Company industry:
Hospitality & Accomodation
Job role:
Management

Front Office & Reservation Supervisor

June 2009 - March 2012

Daysinn Hotel

Amman, Jordan

June 2009 - March 2012

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Reservation

July 2008 - June 2009

Daysinn Hotel

Amman, Jordan

July 2008 - June 2009

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Receptionist

November 2007 - July 2008

Daysinn Hotel

Amman, Jordan

November 2007 - July 2008

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Receptionist

February 2006 - September 2007

Arena Hotel

Amman, Jordan

February 2006 - September 2007

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Receptionist

March 2004 - November 2005

qurtopa hotel

Amman, Jordan

March 2004 - November 2005

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

American academy

August 2004

August 2004

Diploma, Hotel Managment

Jordan

*High Diploma in the Hospitality Industry from American Hotel & Lodging Association *Certificate of Supervision hospitality industry *Certificate of Managing Front Office Operations *Certificate of Hospitality Operations *Certificate of Specialization Rooms Division Management *Certificate of Food & beverage Management

Skills

Horizon
Expert
Horizon
Expert
House
Expert
House
Expert
Groups
Expert
Groups
Expert
Agents
Expert
Agents
Expert
Front Office
Expert
Front Office
Expert
F.B.M Food and Beverage Materials System
Intermediate
F.B.M Food and Beverage Materials System
Intermediate
P.O.S Point of Sale Restaurant System
Intermediate
P.O.S Point of Sale Restaurant System
Intermediate
front office system (Horizon & al Al aouj & Opera ) & all online booking System
Expert
front office system (Horizon & al Al aouj & Opera ) & all online booking System
Expert
( Bayan ) Human Recourse Management System
Intermediate
( Bayan ) Human Recourse Management System
Intermediate
Telephone and Selling Skills
Expert
Telephone and Selling Skills
Expert
Microsoft office application such as: Word, Excel, Power point ,Outlook
Expert
Microsoft office application such as: Word, Excel, Power point ,Outlook
Expert
Horizon
Expert
Horizon
Expert
House
Expert
House
Expert
Groups
Expert
Groups
Expert
Agents
Expert
Agents
Expert
Front Office
Expert
Front Office
Expert

Languages

Arabic

Native Speaker

English

Expert

Turkish

Intermediate

Training and Certifications

Certifications
Civil Defense
Days inn Hotel
Oct 2011 - Nov 2011
Handling complains
Jordan Hotel Association
Aug 2011 - Aug 2011
Concierge
Jordan Hotel Association
Sep 2011 - Sep 2011
Advanced sale strategy and trade negotiation,
Amman chamber of commerce
Mar 2010 - Mar 2010
Certificate
Jordan Hotel Association
May 2009 - May 2009
Civil Defense
Days inn Hotel
Oct 2011 - Oct 2011