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Salam Aridi, Sales Manager

Salam Aridi

Sales Manager·Freelancer

Lebanon

Bachelor's degree, Business Administration - Logistics & Distribution Management

Work experience

Total years of experience: 16 years, 2 months

Sales Manager

August 2022 - Present

Freelancer

Beirut, Lebanon

August 2022 - Present

Developed and implemented sales strategies achieving a deal closing rate of 59%.
Created a setting and lead qualification strategy achieving a show-up rate of 73%.
Established a systematic follow-up strategy reducing sales cycle length to just 2 days.
Negotiated and closed multiple high-value contracts with new clients worth $20, 000.
Ensured high levels of customer service are provided achieving a satisfaction rate of 98%.
Company industry:
Advertising
Job role:
Sales

Sales Manager

December 2021 - July 2022

Sushi Nation

Dubai, United Arab Emirates

December 2021 - July 2022

Planned and executed a process to hire 30 sales representatives, staff and supervisors.
Supervised and managed 3 sales teams generating $450, 000 in revenue per month.
Developed and implemented sales strategies which converted 400+ customers daily.
Controlled costs within budgetary guidelines which reduced overall expenses by 17%.
Studied merchandise requirements and designed the merchandise plan for 6, 000 products.
Led a high employee engagement culture improving employee retention rate by 291%.
Monitored and evaluated the sales KPIs which enhanced team performance by 145%.
Improved operational, logistics and sales processes achieving a conversion percentage of 89%.
Provided training for the sales team which boosted the average order value by 32%.
Ensured high levels of customer service are provided achieving a satisfaction rate of 99%.
Company industry:
Food & Beverage Production
Job role:
Sales

Sales Manager

September 2018 - November 2021

The Cube

Beirut, Lebanon

September 2018 - November 2021

Planned and executed a process to hire 5 sales representatives, staff and supervisors.
Supervised and managed a sales team generating $50, 000 in revenue per month.
Developed and implemented sales strategies which converted 200+ customers daily.
Maintained strong relationships with 15 partners and developed new business opportunities.
Improved operational, logistics and sales processes achieving a conversion percentage of 85%.
Provided training for the sales team which boosted the average order value by 74%.
Ensured high levels of customer service are provided achieving a satisfaction rate of 97%.
Company industry:
Food & Beverage Production
Job role:
Sales

Sales Manager

July 2018 - August 2020

OVR

Beirut, Lebanon

July 2018 - August 2020

Planned and executed a process to hire 30 sales representatives, staff and supervisors.
Supervised and managed 13 sales agents generating $250, 000 in revenue per month.
Maintained strong relationships with 20 partners and developed new business opportunities.
Monitored and evaluated the sales KPIs which enhanced team performance by 106%
Company industry:
Entertainment
Job role:
Sales

Sales Supervisor

October 2017 - June 2018

Taboo

Beirut, Lebanon

October 2017 - June 2018

Supervised and managed 12 sales agents generating $400, 000 in revenue per month.
Developed and implemented sales strategies which converted 500+ customers daily.
Company industry:
Entertainment
Job role:
Sales

Sales Supervisor

May 2017 - September 2017

Oreent

Beirut, Lebanon

May 2017 - September 2017

Supervised and managed 10 sales agents generating $300, 000 in revenue per month.
Company industry:
Entertainment
Job role:
Sales

Sales Representative

August 2016 - April 2017

Zad Zaman

Beirut, Lebanon

August 2016 - April 2017

Guided and sold 300+ customers daily by tailoring sales pitches to individual customer needs.
Exceeded sales targets by 150% consistently through building strong customer relationships.
Increased the average order value by 27% by utilizing upselling and cross-selling techniques.
Reduced refund rates to 0.2% through product recommendations and customer education.
Company industry:
Advertising
Job role:
Sales

Sales Representative

September 2016 - March 2017

Pre Betiru

Beirut, Lebanon

September 2016 - March 2017

Generated over $300, 000 in monthly sales by identifying and addressing customer needs.
Company industry:
Food & Beverage Production
Job role:
Sales

Sales Representative

January 2016 - August 2016

ABC Mal

Beirut, Lebanon

January 2016 - August 2016

Closed over $250, 000 in monthly sales by tailoring sales pitches to individual customer needs.
Company industry:
Entertainment
Job role:
Sales

Sales Representative

January 2015 - December 2015

Limescent

Beirut, Lebanon

January 2015 - December 2015

Negotiated and closed multiple high-value contracts with new clients worth over $15, 000.
Company industry:
Food & Beverage Production
Job role:
Sales

Sales Representative

September 2013 - December 2014

Country Club

Beirut, Lebanon

September 2013 - December 2014

Guided and sold 300+ customers daily by tailoring sales pitches to individual customer needs.
Company industry:
Entertainment
Job role:
Sales

Sales Representative

March 2010 - July 2013

Freelancer

Beirut, Lebanon

March 2010 - July 2013

Generated over $120, 000 in annual sales by closing 300+ customers on a monthly basis.
Company industry:
Food & Beverage Production
Job role:
Sales

Education

Notre Dame University

June 2019

June 2019

Bachelor's degree, Business Administration - Logistics & Distribution Management

Lebanon

GPA (point): 3 out of 4

GPA (point): 3 out of 4

Notre Dame University

June 2017

June 2017

Bachelor's degree, Business Administration - Financial Engineering

Lebanon

GPA (point): 3 out of 4

GPA (point): 3 out of 4

Skills

sales leadership
Expert
sales leadership
Expert
Sales Strategy
Expert
Sales Strategy
Expert
Sales Management
Expert
Sales Management
Expert
Sales Development
Expert
Sales Development
Expert
Sales Processes
Expert
Sales Processes
Expert
Sales
Expert
Sales
Expert
Sales Lead
Expert
Sales Lead
Expert
Management
Expert
Management
Expert
Lead Generation
Expert
Lead Generation
Expert
Outbound Sales
Expert
Outbound Sales
Expert
Marketing
Expert
Marketing
Expert
Negotiation
Expert
Negotiation
Expert
Hubspot
Expert
Hubspot
Expert
Attention To Detail
Expert
Attention To Detail
Expert
Presentations
Expert
Presentations
Expert
Sales Development
Expert
Sales Development
Expert
Sales Processes
Expert
Sales Processes
Expert
Executives Communication
Expert
Executives Communication
Expert
Qualification Sales Processes
Expert
Qualification Sales Processes
Expert
Interpersonal Skills
Expert
Interpersonal Skills
Expert
Written Communication
Expert
Written Communication
Expert
Inside Sales
Expert
Inside Sales
Expert
CRM
Expert
CRM
Expert
Lead Qualification
Expert
Lead Qualification
Expert
Customer Satisfaction
Expert
Customer Satisfaction
Expert
Business Opportunities
Expert
Business Opportunities
Expert
Customer Service
Expert
Customer Service
Expert
Account Executives Communication
Expert
Account Executives Communication
Expert
Sales Strategy
Expert
Sales Strategy
Expert
Communication
Expert
Communication
Expert
Cold Calling
Expert
Cold Calling
Expert
Business Development
Expert
Business Development
Expert
Organization Skills
Expert
Organization Skills
Expert
New Business Opportunities
Expert
New Business Opportunities
Expert
Sales Management
Expert
Sales Management
Expert
Sales Leadership
Expert
Sales Leadership
Expert
Account Management
Expert
Account Management
Expert

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Training
Sales management
HubSpot

Hobbies and interests

Singing

I’ve been singing since I was 16.

Tourism

I explored 20+ cultures worldwide

Fitness

I’ve been weightlifting for 5+ years