Salam Aridi, Sales Manager

Salam Aridi

Sales Manager

Freelancer

Location
Lebanon
Education
Bachelor's degree, Business Administration - Logistics & Distribution Management
Experience
14 years, 1 Months

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Work Experience

Total years of experience :14 years, 1 Months

Sales Manager at Freelancer
  • Lebanon - Beirut
  • My current job since August 2022

Developed and implemented sales strategies achieving a deal closing rate of 59%.
Created a setting and lead qualification strategy achieving a show-up rate of 73%.
Established a systematic follow-up strategy reducing sales cycle length to just 2 days.
Negotiated and closed multiple high-value contracts with new clients worth $20, 000.
Ensured high levels of customer service are provided achieving a satisfaction rate of 98%.

Sales Manager at Sushi Nation
  • United Arab Emirates - Dubai
  • December 2021 to July 2022

Planned and executed a process to hire 30 sales representatives, staff and supervisors.
Supervised and managed 3 sales teams generating $450, 000 in revenue per month.
Developed and implemented sales strategies which converted 400+ customers daily.
Controlled costs within budgetary guidelines which reduced overall expenses by 17%.
Studied merchandise requirements and designed the merchandise plan for 6, 000 products.
Led a high employee engagement culture improving employee retention rate by 291%.
Monitored and evaluated the sales KPIs which enhanced team performance by 145%.
Improved operational, logistics and sales processes achieving a conversion percentage of 89%.
Provided training for the sales team which boosted the average order value by 32%.
Ensured high levels of customer service are provided achieving a satisfaction rate of 99%.

Sales Manager at The Cube
  • Lebanon - Beirut
  • September 2018 to November 2021

Planned and executed a process to hire 5 sales representatives, staff and supervisors.
Supervised and managed a sales team generating $50, 000 in revenue per month.
Developed and implemented sales strategies which converted 200+ customers daily.
Maintained strong relationships with 15 partners and developed new business opportunities.
Improved operational, logistics and sales processes achieving a conversion percentage of 85%.
Provided training for the sales team which boosted the average order value by 74%.
Ensured high levels of customer service are provided achieving a satisfaction rate of 97%.

Sales Manager at OVR
  • Lebanon - Beirut
  • July 2018 to August 2020

Planned and executed a process to hire 30 sales representatives, staff and supervisors.
Supervised and managed 13 sales agents generating $250, 000 in revenue per month.
Maintained strong relationships with 20 partners and developed new business opportunities.
Monitored and evaluated the sales KPIs which enhanced team performance by 106%

Sales Supervisor at Taboo
  • Lebanon - Beirut
  • October 2017 to June 2018

Supervised and managed 12 sales agents generating $400, 000 in revenue per month.
Developed and implemented sales strategies which converted 500+ customers daily.

Sales Supervisor at Oreent
  • Lebanon - Beirut
  • May 2017 to September 2017

Supervised and managed 10 sales agents generating $300, 000 in revenue per month.

Sales Representative at Zad Zaman
  • Lebanon - Beirut
  • August 2016 to April 2017

Guided and sold 300+ customers daily by tailoring sales pitches to individual customer needs.
Exceeded sales targets by 150% consistently through building strong customer relationships.
Increased the average order value by 27% by utilizing upselling and cross-selling techniques.
Reduced refund rates to 0.2% through product recommendations and customer education.

Sales Representative at Pre Betiru
  • Lebanon - Beirut
  • September 2016 to March 2017

Generated over $300, 000 in monthly sales by identifying and addressing customer needs.

Sales Representative at ABC Mal
  • Lebanon - Beirut
  • January 2016 to August 2016

Closed over $250, 000 in monthly sales by tailoring sales pitches to individual customer needs.

Sales Representative at Limescent
  • Lebanon - Beirut
  • January 2015 to December 2015

Negotiated and closed multiple high-value contracts with new clients worth over $15, 000.

Sales Representative at Country Club
  • Lebanon - Beirut
  • September 2013 to December 2014

Guided and sold 300+ customers daily by tailoring sales pitches to individual customer needs.

Sales Representative at Freelancer
  • Lebanon - Beirut
  • March 2010 to July 2013

Generated over $120, 000 in annual sales by closing 300+ customers on a monthly basis.

Education

Bachelor's degree, Business Administration - Logistics & Distribution Management
  • at Notre Dame University
  • June 2019
Bachelor's degree, Business Administration - Financial Engineering
  • at Notre Dame University
  • June 2017

Specialties & Skills

sales leadership
Sales Strategy
Sales Management
Sales Development
Sales Processes
Sales Lead
Management
Lead Generation
Outbound Sales
Marketing
Negotiation
Hubspot
Attention To Detail
Presentations
Sales Development
Sales Processes
Executives Communication
Qualification Sales Processes
Interpersonal Skills
Written Communication
Inside Sales
Lead Qualification
Customer Satisfaction
Business Opportunities
Customer Service
Account Executives Communication
Sales Strategy
Communication
Cold Calling
Business Development
Organization Skills
New Business Opportunities
Sales Management
Sales Leadership
Account Management

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Sales management (Training)
Training Institute:
HubSpot

Hobbies

  • Singing
    I’ve been singing since I was 16.
  • Tourism
    I explored 20+ cultures worldwide
  • Fitness
    I’ve been weightlifting for 5+ years