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Saleem Salim Al-Tuwaiya, Customer Sales and Service Agent

Saleem Salim Al-Tuwaiya

Customer Sales and Service Agent

Emirates

Location
Oman - Muscat
Education
High school or equivalent, الثانويه العامة
Experience
3 years, 6 Months

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Work Experience

Total years of experience :3 years, 6 Months

Customer Sales and Service Agent at Emirates
  • Qatar - Doha
  • May 2011 to March 2012

Recieving calls from customers and answering their queries, making new reservation, change reservation, issuing tickets and taking credit card payment over the phone.

Contact Center Agent at Virgin Mobile Qatar
  • Qatar - Doha
  • May 2010 to April 2011

Receiving calls from customers answering their queries and helping them in resolving their issues in telecommunication.

Customer Service Associate at Qatar Airways
  • Oman - Muscat
  • October 2008 to April 2010

Receiving calls from customers making reservation, change a reservation and answering customer's queries.

Education

High school or equivalent, الثانويه العامة
  • at Third Secondary+vocational courses
  • April 2004

Specialties & Skills

Customer Service
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Skilled in using Microsoft Office Suit, communication, browsing and using internet and reading
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Languages

Arabic
Expert
English
Expert
Swahili
Expert

Training and Certifications

Computer Programming (Training)
Training Institute:
Al Omani Institute
Date Attended:
August 2004
Assistant to Supervisor at Work Place (Training)
Training Institute:
Arabian Training Centre
Date Attended:
June 2006
Medicat Transcription (Training)
Training Institute:
Oman Line Institute
Date Attended:
January 2007