Team Leader
Dynacons Systems & Solutions Limited
Total years of experience :15 years, 3 Months
Leading the IT Support Team.
Ensure the completance of the calls lodged by user.
Maintaining the Desktops Laptops Printers in the LIC Branches.
IT Hardware and Network Support.
Assembling and Troubleshooting Desktop, Printers and Laptops.
Structured Cabling.
Installation, Maintenance, Troubleshooting Desktop and Laptops.
Mail configuration and troubleshooting in Outlook 2007/10, Office365, Livemail and Thunderbird. Maintaining Office Networks.
Handling Printers.
Working Focus Accounts Software.
Installation, Maintenance, Troubleshooting Desktop and Laptops.
Mail configuration and troubleshooting in Outlook 2007/10, Office365, Livemail and Thunderbird. Maintaining Office Networks.
Handling ITIL call logs in timely manner.
Handling Printers.
Installation, Assembling, Troubleshooting Desktops and Laptops.
Networking Computer Labs and Offices. Configuring Installation Modems for internet connection for Wired and Wireless Users.
Maintaining Network, Desktops, Avaya IP Phones, Servers.
Maintaining College Internet Server (LINUX), Database
Server (Server 2003), Firewall(Cyberoam 500ia) and LAN.
Troubleshoot Desktops, Laptops, Printers and Access-Points.
Assembling, Installation, and Networking Windows 98, XP, 2007, 2008, Server 2003, 2008.
Linux Redhat, Fedora, Ubuntu, Advanced Server.
Good Structured Cabling.
Computer Hardware Service, Installation, Assembling and Maintenance.
Cisco Certified Network Associate
➢ Diploma in Computer Engineering (2008) passed in first class with honors, in IRT Polytechnic College, Tirunelveli, Tamilnadu, India.
➢ S.S.L.C passed with 79.4% in 2005, Schaffter Higher Secondary School, Tirunelveli, Tamilnadu, India.