Social media moderator & e service at OSN streaming
OSN
Total years of experience :4 years, 8 Months
Provide assistance to the customers to manage their accounts and any information about billing, plans, prices and products.
Work as technical support.
Supporting and advising the customers with their problems
Solving the customers problems on the spot.
Follow up with customers to maintain their satisfaction
providing the company products
-Handling & Resolving all customer requests, inquiries, questions and complaints, by phone.
-Builds the interest of customers in the products and services offered by the organization.
follow up with housekeeping staff and supervisors
Receiving calls from customer
Data entry
Handle lost & found
Office paper work