Total Years of Experience: 15 Years, 0 Months
June 2018
To Present
Digital Services Manager
at National Housing Services Co. (NHSC)
Location :
Saudi Arabia - Riyadh
• Led a team of programmers and Data Base specialists for multiple systems (Etmam system, internal ERPs).
• project planning and ensuring that digital projects meet the required quality assurance standards.
• Led a support team of 5 colleagues to solve technical issues and implement new solutions.
• project planning and ensuring that digital projects meet the required quality assurance standards.
• Led a support team of 5 colleagues to solve technical issues and implement new solutions.
September 2014
To June 2018
Senior System Network Administrator
at Shell Saudi JV
Location :
Saudi Arabia - Riyadh
1- Managing and monitoring servers such as (Active Directory, Exchange, Backup)
2- Maintain System Integrity.
3- Improve System Performance.
4- Design and deploy functional networks (LAN, WLAN, WAN)
5- Monitor network performance and integrity.
6- Managing and monitoring security system such as (Kaspersky server, firewall, Zscaler)
2- Maintain System Integrity.
3- Improve System Performance.
4- Design and deploy functional networks (LAN, WLAN, WAN)
5- Monitor network performance and integrity.
6- Managing and monitoring security system such as (Kaspersky server, firewall, Zscaler)
March 2013
To September 2014
Senior Technical Support Specialist
at Abdul-Aziz Alsaghyir Holding
Location :
Saudi Arabia - Riyadh
1- Document, track and monitor issues to ensure a timely resolution.
2-Triage trouble tickets and assign to appropriate IT support level.
2-Triage trouble tickets and assign to appropriate IT support level.
September 2009
To March 2013
Technical Support Specialist
at Cyberia internet
Location :
Saudi Arabia - Riyadh
1-Perform a high level of local support for onsite personnel as well as remote support using remote control tools.
2- Document, track and monitor issues to ensure a timely resolution.
2- Document, track and monitor issues to ensure a timely resolution.
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