Digital Services Department Manager
National Housing Services Co. (NHSC)
Total des années d'expérience :14 years, 8 Mois
• Aligned digital initiatives with corporate strategies, significantly enhancing project management efectiveness and delivery timelines.
• Led cross-departmental teams in the strategic planning and execution of digital transformations.
• Boosted technical support team eficiency by 30% through strategic leadership and process optimization.
• Developed and implemented digital service strategies, ensuring alignment with organizational goals.
• Cultivated talent development, enhancing team productivity and professional growth.
• Directed cybersecurity measures and IT infrastructure management, reducing security breaches by 25%.
• Enhanced cloud server reliability and performance through rigorous maintenance and testing, increasing uptime by 15%.
I have an associate degree in PC network and PC support,