Bayt.com
Salem Alsalem, Digital Services Department Manager

Salem Alsalem

Digital Services Department Manager

National Housing Services Co. (NHSC)

Location
Saudi Arabia
Education
Bachelor's degree, Computer Science
Experience
14 years, 9 Months

Share My Profile

Block User


Work Experience

Total years of experience :14 years, 9 Months

Digital Services Department Manager at National Housing Services Co. (NHSC)
  • Saudi Arabia - Riyadh
  • My current job since June 2018

• Aligned digital initiatives with corporate strategies, significantly enhancing project management efectiveness and delivery timelines.
• Led cross-departmental teams in the strategic planning and execution of digital transformations.
• Boosted technical support team eficiency by 30% through strategic leadership and process optimization.
• Developed and implemented digital service strategies, ensuring alignment with organizational goals.
• Cultivated talent development, enhancing team productivity and professional growth.

Senior System Network Administrator at Shell
  • Saudi Arabia - Riyadh
  • September 2014 to June 2018

• Directed cybersecurity measures and IT infrastructure management, reducing security breaches by 25%.
• Enhanced cloud server reliability and performance through rigorous maintenance and testing, increasing uptime by 15%.

Senior Technical Support Specialist at Abdulaziz Alsaghyir Holding
  • Saudi Arabia - Riyadh
  • March 2013 to September 2014
Technical Support Specialist at Cyberia Group
  • Saudi Arabia - Riyadh
  • September 2009 to March 2013

Education

Bachelor's degree, Computer Science
  • at Arab Open University - Saudi Arabia
  • August 2024
Higher diploma, Network and System Administration/Administrator
  • at Technical and Vocational Training Corporation
  • January 2024

I have an associate degree in PC network and PC support,

Specialties & Skills

Antivirus
+Endorse 0
IT Project Management
+Endorse 0
Exchange Server
+Endorse 0
Active Directory
+Endorse 0
HP Server
+Endorse 0
LEADERSHIP
+Endorse 0
MANAGEMENT
+Endorse 0
DIGITAL TRANSFORMATION
+Endorse 0
TECHNICAL SUPPORT
+Endorse 0
TRANSFORMATION (GENETICS)
+Endorse 0
PLANNING
+Endorse 0
PROJECT MANAGEMENT
+Endorse 0
STRATEGIC LEADERSHIP
+Endorse 0
STRATEGIC PLANNING
+Endorse 0
INFRASTRUCTURE
+Endorse 0
IT Project Management
+Endorse 0
COMMUNICATION SKILLS
+Endorse 0
Cloud Computing
+Endorse 0
Product Management
+Endorse 0
System Administration
+Endorse 0
Agile Project Management
+Endorse 0
Business Management
+Endorse 0

Languages

Arabic
Expert
English
Expert

Training and Certifications

Digital Transformation (Certificate)
Date Attended:
April 2020
Change Management (Certificate)
Date Attended:
April 2020
ITIL V4 Foundation (Certificate)
Date Attended:
September 2019
ITIL Foundation (Training)
Training Institute:
udemy
Date Attended:
November 2018
Duration:
9 hours
Product Management (Training)
Training Institute:
udemy
Date Attended:
September 2018
Duration:
6 hours
Internet of Things Business Impact (Training)
Training Institute:
Udamy
Date Attended:
December 2018
Duration:
10 hours
Zscaler Cloud Security (Training)
Training Institute:
in work
Date Attended:
December 2017
Duration:
40 hours
PMP (Training)
Training Institute:
share knowledge
Date Attended:
May 2017
Duration:
35 hours
CompTIA A+ (Training)
Training Institute:
Abad training center
Date Attended:
March 2015
CompTIA N+ (Training)
Training Institute:
Abad training center
Date Attended:
July 2015

Hobbies

  • Reading Books