محمد عبد السلام شبراوي إبراهيم

ممثل الشركة في جمهورية مصر العربية لكافة الشؤون الخاصة بالزيوت في القطاع البري والبحري والجوي

Follow-up K ACCOUNT customers
A contract of sale cars car rental companies in Saudi Arabia deals
Follow-up delivery transactions and arranging the arrival of cash payments to the company
Organizing and ensuring the maintenance contracts for cars
Submit monthly reports to senior management on the status of the sales team at work
Mantapah open markets with new clients in the leasing companies and institutions
Monthly follow-up to achieve the target Bearish

- Discussing the customers' needs and advising them on the most suitable vehicle.
- Discussing the features of different vehicles and what would suit the customer best.
- Arranging test-drives to customer to convince them that car is suits them.
- Working out finance arrangements, including cash payments and car loans.
- updating stock lists, placing orders for new cars from manufacturers
- Keeping existing and potential customers informed about new vehicles and deals.
- Highlighting extra products to customers, such as accessories or after-sales.
- Provides sales management information by completing reports. For management.
- Creating the annual dealership sales forecasts by estimating total vehicle sales Gross and operating profits as well as expenses for new sales.
- Attending to customer complaints, ensuring that a high level of customer satisfaction is obtained.
- Issuing all demonstration vehicles and ensuring that appropriate dealership records are maintained.

- Prepare Rental Agreement Folder with necessary details.
- Finish car exchange requests in computer system.
- Ensure accuracy of return date and time on rental agreement.
- Attend calls and support customers efficiently.
- Maintained contact with existing customers through meeting, emails Data base
And Phone
- Updated management daily; records of sales and orders - Tracked progress of
Existing orders
- Kept track of quantities of cars on display
- Maintained familiarity with used cars and stayed updated regarding competitor’s
Products.
- Kept up to date on changes in pricing, leasing programs, different incentives,
Campaigns and tradeshows

- Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.
- Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.
- Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.
- Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.
- Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.
- Provides sales management information by completing reports.
- Updates job knowledge by participating in educational opportunities; reading professional publications.
- Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments