Sr. Technical / Pre-Sales Engineer
SNB Middle East
مجموع سنوات الخبرة :16 years, 9 أشهر
Job Responsibilities:
• Design & build BoQs for vendor specific solutions, based on client inputs, for the following ELV / IT Systems:
o CCTV Cameras (Pelco)
o Video Management Software (Pelco VideoXpert, Digifort, Axxonsoft, Eocortex)
o Data Storage (Infortrend, Quantum, Nexsan)
o Active Networking - Switches & Media Convertors (Zyxel, Allied Telesis, Antaira)
o WiFi Solutions - Controller & Cloud Managed (Zyxel)
o Passive Networking / Structured Cabling - Copper & Fiber (AT&T)
o UPS (Tripplite, Eaton)
o Access Control (Dorlet)
• Carefully review project specifications, schematics and perform value engineering in order to provide optimized cost effective solution.
• Conduct POCs / design trainings / product orientation sessions with clients, highlighting our product offerings, core competencies and value additions, in turn complementing the sales team.
• Meet consultants and end-users on regular basis to identify potential project opportunities, and work very closely with prospective system integrators to position products based on specifications and budget.
• Ensure that proposed materials are approved by providing compliance and / or other technical submittal documents as required.
• Enlist our vendors in the consultant’s “preferred vendors list”.
• Maintain close ties with vendors to stay updated regarding upcoming product ranges, and to ensure they provide proper technical / commercial support when required.
• Confirm site readiness by providing precise pre-requisites to client, prior to commissioning.
• Configuration of arrays & volumes on SAN storage, and mounting it on OS side using iSCSi.
• Configuration of NAS storage arrays, and sharing folders using CIFS.
• Configuration of Axxon Intellect & Digifort VMS (Recording / Failover Servers & Clients).
• Configuration of Pelco VideoXpert (CMG, VXS, OPS).
• Technical support post-handover - Troubleshoot, Identify & Rectify - all well within committed SLA timelines.
• Manage the outsourced electrical team to guarantee similar technical support for UPS clients.
• RMA processing for warranty claims - chasing the vendor’s RMA team to get immediate approval and coordinate with in-house logistics team to ensure timely delivery to client.
• Some major projects successfully completed:
o Barwa Al Baraha Phase 1 & 2 (4000+ channel licenses and 12000+ TB of storage)
o Mirqab Mall (1200+ channel licenses and 3500+ TB of storage)
o Al Fardan Tower, Lusail (Pelco VideoXpert - 550+ camera project)
o Magnum Hotel (350+ channel licenses and 1000+ TB of storage)
o Arab Center for Research & Policy Studies (1500+ TB of storage)
o Naufar (3500+ TB of storage)
o Qatar Academy - Al Khor (2200+ TB of storage)
o Al Meera - Multiple Branches (1800+ TB of storage in total)
o Ducit Thani Hotel, Ezdan Palace Hotel & Frasier Suites (3200+ TB storage in total)
o Qatar Air Force (Training Simulator) - 3 Phase UPS Project
o Qatar Armed Forces (Medical Services) - 3 Phase UPS Project
Job Responsibilities:
• Conduct cold calls and meet new clients.
• Maintain close relations with existing accounts to ensure repeat business.
• Generate leads and work towards closures.
• Review drawings, schematics & specifications, and generate value engineered BoQs for the following ELV Systems:
o Structured Cabling Solution (Passive Network)
o Switches (Active Network)
o CCTV
o Access Control
• Conduct site visits, to understand the requirement more clearly, and size proper solution, whenever needed.
• Position existing vendors, or source new vendors, based on project requirements and client’s budget.
• Prepare all necessary techno-commercial submittals, MAS, etc. required by the client / consultant.
• Work very closely with project consultants to ensure product approval.
• Conduct detailed presentation of proposed solution during the approval stages.
• Further negotiation with vendors and sub-contractors, to increase profitability.
• Coordinate with procurement team to guarantee materials are delivered at site within committed timelines.
• Coordinate with in-house technical team as well as manage the sub-contractors to ensure timely installation, testing and commissioning to meet project deadlines.
• Vendors represented:
o CCTV-Honeywell / Axis Communications
o Access Control-Honeywell
o Structured Cabling-Siemon / R&M / Norden
o Switches-Cisco / Linksys / D-Link
o UPS-PCE / Effekta
• Some major projects closed and successfully implemented:
o Design, Supply & Implementation of Complete Network Infrastructure for Al Meera Hypermarket in Sohar.
o Supply & Installation of UPS for Ministry of Commerce HQ.
o Design, Supply & Installation of Fiber and Copper Cabling for Ministry of Defense Pension Funds Data Center.
o Fiber Optic Cabling for Nuhas Oman factory in Rusayl.
o Supply and Installation of Modular Type UPS for Ministry of Defense Pension Funds.
o Design, Supply and Implementation of Network Infrastructure for renovation works at HSBC HQ.
Job Responsibilities:
• Build new customer base and closely manage existing accounts.
• Generate and validate leads.
• Review technical documents, conduct site visits and clarification meetings with project stakeholders, to clearly understand project requirements.
• Generate optimized BoQs, based on above activity, for the following ELV systems:
o IP & Analog CCTV System
o Access Control System
o Structured Cabling for Buildings and Data Centers (Passive Network)
o Fire Alarm System
o Intrusion Alarm System
• Identify and position vendors based on project requirements and budget.
• Prepare and submit necessary technical / commercial documents and work closely with consultants to ensure product approval.
• Conduct technical presentations with clients to highlight the offered solution.
• Negotiation with vendors and sub-contractors to increase profitability.
• Coordination with internals departments to ensure timely delivery of materials and mobilization of team to the site.
• Manage in-house team and sub-contractors to guarantee project completion within committed deadline.
• Also worked as Product Manager for Honeywell Security Systems’ Distribution:
o Brand promotion and marketing.
o Sourcing and establishing relationship with system integrators / sub-distributors in the local market.
o Stocking materials based on projections.
o Payment and credit terms negotiation.
o Ensure timely sale of stocks.
o Coordination for delivery.
• Vendors represented:
o CCTV-Honeywell / Axis Communications / Pelco
o Access Control-Honeywell / HID
o Intrusion Alarm System-Honeywell
o Structured Cabling-Siemon / R&M / Premium Line
o Fire Alarm System-Honeywell Esser
• Some major projects closed and successfully implemented:
o Supply and Installation of Honeywell CCTV at Worley Parsons Head Office.
o Complete Design & Consultancy for Structured Cabling project for MEDC Headquarters.
o Cabling projects for HSBC Headquarters and Branches, and also for New Muscat International Airport (MC3 and MC4).
o Fiber cable laying project for OETC Headquarters.
Job Responsibilities:
• Sales of Telecommunication & IT related products such as:
o Fiber optic cables, termination boxes, patch cords, pigtails, splice closures.
o Fiber optic fusion splicing machines, cleavers, jacket removers.
o Test & Measurement equipment such as OTDR’s, power meters, light sources.
o Cable pulling lubricants, chemicals for cable cleaning, etc.
• Duties involved:
o Regular market analysis to find the right vendors.
o Studying product information, and product positioning.
o Establishing contact with clients and addressing their requirements.
o Preparation / submission of quotations, and other technical documents as required.
o Arranging necessary samples from vendors, for getting client approval.
o Follow-up for sales closure, coordinating purchase and delivery of equipment.
• Tendering:
o Study the requirements and terms & conditions set forth in the tender documents.
o Get necessary technical clarifications from clients through meetings, site visits, etc.
o Coordinate with the suppliers / partners to ensure the complete tender offer is available in time for submission.
o Arrange tender bonds, performance bonds, and other company documents as required.
o Submission of tender proposal, follow up, closure, coordination until completion.
• Vendor Registration: Prepared and submitted the necessary documents needed for vendor registration with various corporate / government organizations.
• Brands represented:
o Fiber Cabling and Splicing Machines-Sumitomo / Sunsea Telecom
o Test & Measurement-Rohde & Schwarz / Yokogawa
• Major Projects Managed:
o QP CCTV Maintenance Project:
Verified and submitted the Preventive (weekly) & Corrective Maintenance reports to the project officer, made requests for spares, coordinated daily operations with the site engineers, procurement of consumables for project, coordinated safety training for the personnel, etc.
o ictQATAR QoS Project:
Coordinated logistics and ensured timely delivery of equipment, procurement of consumables and other materials, assigned manpower as required, etc.
o ictQATAR RF Emission Measurement Project:
Coordinated logistics and ensured timely delivery of equipment, procurement of consumables and other materials, coordinated with the project manager to ensure site access for the measurement team, etc.
Job Responsibilities:
• Sales of Instrumentation Products such as Junction Boxes, Control Stations, Explosion Proof Enclosures, Flame Detectors, Gas Detectors and other such devices which are used in potentially explosive atmospheres.
• Represented major brands such as Simtronics and Technor.
Bachelor of Engineering in Electronics & Communications