Administrative Manager
Smile Link
مجموع سنوات الخبرة :22 years, 11 أشهر
• Supervising the day-to-day operations of the administrative department and staff members.
• Hiring, training, and evaluating employees and taking corrective action when necessary.
• Developing, reviewing, and improving administrative systems, policies, and procedures.
• Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.
• Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.
• Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
• Collecting, organizing, and storing information using computers and filing systems.
• Overseeing special projects and tracking progress towards company goals.
• Building and expanding on skills by engaging in educational opportunities.
• Developing and implementing purchasing strategies.
• Managing daily purchasing activities, supervising staff, and allocating tasks.
• Managing supplier relations and negotiating contracts, prices, timelines, etc.
• Maintaining the supplier database, purchase records, and related documentation.
• Coordinating with inventory control to determine and manage inventory needs.
• Managing the maintenance of restaurants’ equipment and machinery.
• Ensuring that all procured items meet the required quality standards and specifications.
• Preparing cost estimates and managing budgets.
• Working to improve purchasing systems and processes.
• Training new employees in the purchasing process and how to use the purchasing system.
• Recruiting and managing staff
• Prepare and manage budget
• Menu engineering
• Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
• Prepare and follow up marketing plan
• Insure inventory process and stock control
• Follow up customer enquiries and complaints within deadlines
• Managing restaurants reservations
• Greeting and advising customers
• Prepare and analyse financial reports (P&L, Cash Flow…)
• Responsible on Cost Control study to improve profitability
• Maintain relationships with relevant suppliers and evaluate their services and prices quarterly
• Develop Sales Strategy & tactics to increase clients’ base, sell BTC Networks products and solutions to potential customers to achieve Sales Target.
• Set Sales Department forecast and budget according to corporate sales strategy
• Set Sales Department Key Performance Indicators
• Motivate sales team to reach highest performance to achieve Sales department forecast for both private & Governmental sectors.
• Prepare Export forecast and budget.
• Visit Dealers & offices Branch Managers in the Middle East region to maintain strong relation.
• Responsible on customer satisfaction.
• Evaluate Staffs' Performance.
Achieve SyriaTel Regional Sales Target by building and leading a reliable sales force team, implementing good planning, and controlling sub-dealers' distribution network. Ensure that Sales operation goes in Harmony with the strategic goals of SyriaTel and strategy set and implement by Sales Department.