"CLR" Customer Loyalty representative
asnan tower
مجموع سنوات الخبرة :9 years, 10 أشهر
- creates & generates a WOW and UNIQUE customer service experience.
-Customer Loyalty Reps are passionate about listening, helping, and connecting with people.
- make contracts.
- reserve appointment.
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- Prepares work to be accomplished by gathering information and materials.
- Plans concept by studying information and materials.
- Illustrates concept by designing rough layout of art and copy regarding arrangement, size, type size and style, and related aesthetic concepts.
- Obtains approval of concept by submitting rough layout for approval.
- Prepares final layout by marking and pasting up finished copy and art.
- Completes projects by coordinating with outside agencies, art services, printers, etc.
- Maintains technical knowledge by attending design workshops; reviewing professional publications; participating in professional societies.
- Contributes to team effort by accomplishing related results as needed.
* meeting clients to discuss the business objectives and requirements of the job;
* interpreting the client's business needs and developing a concept to suit their purpose;
*estimating the time required to complete the work and providing quotes for clients;
* developing design briefs by gathering information and data through research;
* thinking creatively to produce new ideas and concepts;
* presenting finalised ideas and concepts to clients
* demonstrating illustrative skills with rough sketches;
* working on layouts and artworking pages ready for print;
* keeping abreast of emerging technologies in new media, particularly design programs such as QuarkXPress, Illustrator, Photoshop, In design.
* working as part of a team with printers, copywriters, photographers, stylists, illustrators, other designers.
* Developing concepts, graphics and layouts for product illustrations, company logos, and internet website
* Determining size and arrangement of illustrative material and copy, and font style and size
- meeting clients or account managers to discuss the business objectives and requirements of the job;
- interpreting the client's business needs and developing a concept to suit their purpose;
- contributing ideas and design artwork to the overall brief;
- demonstrating illustrative skills with rough sketches;
- working on layouts and artworking pages ready for print;
- keeping abreast of emerging technologies in new media, particularly design programs such as QuarkXPress, FreeHand, Illustrator, Photoshop, 3ds Max, Acrobat, Director, Dreamweaver and Flash;
- developing interactive design;
- commissioning illustrators and photographers;
- working as part of a team with printers, copywriters, photographers, stylists, illustrators, other designers, account executives, web developers and marketing specialists.
- Liaising with external printers on a regular basis to ensure deadlines are met and material is printed to the highest quality.
- Meet all deadlines set by the marketing director
- Manage and maintain graphic files, including Center logos, photos and art, as well as sponsor logos and photos from guest artists
- Designing client proposals from typesetting (taking a word document, designing it in Quark etc) through to design, print and production
- Working with clients, briefing and advising them with regard to proposal style, format, print production and timescales
- Reviewing final layouts and suggesting improvements if required
- Trains store staff by reviewing and revising orientation to products and sales training materials; delivering training sessions; reviewing staff job results and learning needs with retail store manager; developing and implementing new product training.
- Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise.
- Purchases inventory by researching emerging products; anticipating buyer interest; negotiating volume price breaks; placing and expediting orders; verifying receipt.
- Attracts customers by originating display ideas; following display suggestions or schedules; constructing or assembling prefabricated display properties; producing merchandise displays in windows and showcases, and on sales floor.
- Promotes sales by demonstrating merchandise and products to customers.
- Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery.
- Prepares sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions.
- Maintains a safe and clean store environment by developing and publishing evacuation routes; determining and documenting locations of potentially dangerous materials and chemicals.
- Maintains inventory by checking merchandise to determine inventory levels; anticipating customer demand.
- Prepares reports by collecting, analyzing, and summarizing information.
- Maintains quality service by establishing and enforcing organization standards.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
- Contributes to team effort by accomplishing related results as needed.
- encourage people to use the countryside and promote awareness of and understanding about the natural environment.
- work to protect, manage and enhance the local environment
- promoting the concept of sustainability to the public, colleagues and fellow professionals through talks, tours, literature, displays and workshops;
- listening to customer requirements and presenting appropriately to make a sale;
- maintaining and developing relationships with existing customers in person and via telephone calls and emails;
- acting as a contact between a company and its existing and potential markets;
- challenging any objections with a view to getting the customer to buy;
- advising on forthcoming product developments and discussing special promotions;
(Honor Degree)
