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Salma Badawy, Marketing Specialist

Salma Badawy

Marketing Specialist·Amreyah Cement-Intercement

Egypt

Bachelor's degree, Economics

Work experience

Total years of experience: 16 years, 3 months

Marketing Specialist

October 2014 - Present

Amreyah Cement-Intercement

Alexandria, Egypt

October 2014 - Present

• Responsible for reporting and monitoring the effectiveness of marketing programs.
• Assist in the development and implementation of marketing plans and budgets.
• Coordinate and manage Company events and seminars for its clients.
• Administer Marketing purchase orders and direct marketing vendor relationships.

Company industry:
Construction & Building
Job role:
Marketing and PR

Senior Case Officer – School of Teacher Training Department

October 2012 - April 2014

Notting Hill College

Alexandria, Egypt

October 2012 - April 2014

• Directing and Coordinating the Marketing and Sales Operations for school of Teacher training Branch in Cairo.
• Project Manager for overseas projects (MENA - Gulf Area).
• Developing Marketing Materials and Organizing marketing campaigns and Offers.
• Preparing Monthly sales reports and schedules for new programs.
• Managing the social media presence for School of Teacher training (Managing Five of Noting Hill College Fan pages).
• Organizing Events and conferences for School of Teacher training Department.
• Responsible for the customer service help line, handling customer inquiries and complaints.
• Overseeing student affairs departments, handling students’ complaints and requests.

Company industry:
Primary, Prep, & Secondary School
Job role:
Marketing and PR

Adminstrative Assistant

October 2011 - October 2012

Egyptian Marketing Consultants

Cairo, Egypt

October 2011 - October 2012

- Preparing Shipment Reports and Follow up on incoming shipments.
- Translating invoices and Revising purchase orders.
- Responsible for the Filling System hard and Soft Filling.
- Handling Incoming and outgoing correspondences.
-Arranging for business Trips and accommodations.

Company industry:
Electric Power Production & Transmission
Job role:
Administration

customer service Representative

October 2009 - October 2011

Xceed contact Center (Cisco account)

Cairo, Egypt

October 2009 - October 2011

-Providing solutions to technical and financial issues facing Customers while placing online orders on Cisco.com .
- Solving with cross-functional Teams Technical issues related to customers’ Profiles and credentials to access and Track their orders.
-Communicating with airliners, Cisco’s Distribution centers and cross-functional Logistics Team issues facing the customers while shipping orders to Africa and Europe.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Support Services

Education

Alexandria Unversity (Faculty of commerce english Section)

July 2009

July 2009

Bachelor's degree, Economics

Egypt

GPA (percentage): 72%

GPA (percentage): 72%

El Nasr Girls College

June 2005

June 2005

High school or equivalent, IGCSE

Egypt

International General certificate for Secondary Education

Skills

Administration
Expert
Administration
Expert
Customer Service
Expert
Customer Service
Expert
applications of Microsoft office XP,2007 & 2010
Intermediate
applications of Microsoft office XP,2007 & 2010
Intermediate
Administration
Expert
Administration
Expert
Customer Service
Expert
Customer Service
Expert

Languages

English
Expert

Training and Certifications

Certifications
• EDU Egypt scholarship program 2009 for Business process outsourcing industry
Ministry of Communications and Information Technology
Jan 2009 - Jul 2009

Training
Supply Chain Management
IBS
May 2013