Salma Badawy, Marketing Specialist

Salma Badawy

Marketing Specialist

Amreyah Cement-Intercement

Location
Egypt - Alexandria
Education
Bachelor's degree, Economics
Experience
14 years, 2 Months

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Work Experience

Total years of experience :14 years, 2 Months

Marketing Specialist at Amreyah Cement-Intercement
  • Egypt - Alexandria
  • My current job since October 2014

• Responsible for reporting and monitoring the effectiveness of marketing programs.
• Assist in the development and implementation of marketing plans and budgets.
• Coordinate and manage Company events and seminars for its clients.
• Administer Marketing purchase orders and direct marketing vendor relationships.

Senior Case Officer – School of Teacher Training Department at Notting Hill College
  • Egypt - Alexandria
  • October 2012 to April 2014

• Directing and Coordinating the Marketing and Sales Operations for school of Teacher training Branch in Cairo.
• Project Manager for overseas projects (MENA - Gulf Area).
• Developing Marketing Materials and Organizing marketing campaigns and Offers.
• Preparing Monthly sales reports and schedules for new programs.
• Managing the social media presence for School of Teacher training (Managing Five of Noting Hill College Fan pages).
• Organizing Events and conferences for School of Teacher training Department.
• Responsible for the customer service help line, handling customer inquiries and complaints.
• Overseeing student affairs departments, handling students’ complaints and requests.

Adminstrative Assistant at Egyptian Marketing Consultants
  • Egypt - Cairo
  • October 2011 to October 2012

- Preparing Shipment Reports and Follow up on incoming shipments.
- Translating invoices and Revising purchase orders.
- Responsible for the Filling System hard and Soft Filling.
- Handling Incoming and outgoing correspondences.
-Arranging for business Trips and accommodations.

customer service Representative at Xceed contact Center (Cisco account)
  • Egypt - Cairo
  • October 2009 to October 2011

-Providing solutions to technical and financial issues facing Customers while placing online orders on Cisco.com .
- Solving with cross-functional Teams Technical issues related to customers’ Profiles and credentials to access and Track their orders.
-Communicating with airliners, Cisco’s Distribution centers and cross-functional Logistics Team issues facing the customers while shipping orders to Africa and Europe.

Education

Bachelor's degree, Economics
  • at Alexandria Unversity (Faculty of commerce english Section)
  • July 2009
High school or equivalent, IGCSE
  • at El Nasr Girls College
  • June 2005

International General certificate for Secondary Education

Specialties & Skills

Administration
Customer Service
applications of Microsoft office XP,2007 & 2010

Languages

English
Expert

Training and Certifications

Supply Chain Management (Training)
Training Institute:
IBS
Date Attended:
May 2013
Duration:
25 hours
• EDU Egypt scholarship program 2009 for Business process outsourcing industry (Certificate)
Date Attended:
January 2009
Valid Until:
July 2009