Business Support Coordinator
ENTRA Electromechanical
Total years of experience :10 years, 5 Months
Co-ordinate work performance procedures throughout the year with Business Director. Ensure the process, provide know how, transfer, deliver presentations, communication and provide regular support. Initiate and maintain a performance management tools for all employees in order to accomplish the desired performance. Oversee all Management, Sales, Finance, HR and Project teams; in coordination with Business Director. Review and receive all related reports, activity plans, cost reports, budgeting reports, and related operational data. Manage and facilitate day to day administration activities to ensure proper execution of daily administration activities, manage car fleet maintenance/Insurance claim to ensure proper compensation and reduction of cost. Supervise and commence all required investigation/interrogations related to any accident/misbehavior may occur during running shifts to ensure applying disciplinary action as per the Egyptian law.
Achieving the Business targets assigned in terms of cross selling, enhancing and upgrading the client relationships. Profilling customers and providing Financial Products to meet customers'needs.
Responsible for calling and following up with clients who I choose from my database. Setting meetings with clients and selling them the bank's visa, folloing up on receiving their offical documents. In charge of customer satisfaction with the Bank and service throughout their communication with me, following up on their demands and solving problems ( Minor & Major Problems). Collecting CVs and interviewing new candidates as well as their training inside the department and at the work field; following up with them until they are ready to communicate with client independently.Responsible for getting approvals from the bank on my clients'applications.
Undertaking internet researches on companies around the world
Combiling work sheet data on company contacts, information and activities
Supervising and managing the company’s accounts
Coordinating with company’s clients
Coordinating projects - deadline tracking
Board meeting attendance
( French)