Bayt.com
Salma Farid, Team Leader

Salma Farid

Team Leader

Pampered Chef

Location
Egypt - Cairo
Education
Bachelor's degree, BSc in Mechatronics Engineering
Experience
5 years, 1 Months

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Work Experience

Total years of experience :5 years, 1 Months

Team Leader at Pampered Chef
  • Egypt - Cairo
  • January 2018 to January 2021

• Managed Team learning and real-time training.
• Increased Team KPIs and customer satisfaction by an average of 30%

No relevant experience in engineering fields

Customer Service Agent at Expedia for TD
  • Egypt - Cairo
  • January 2016 to January 2018

• Increased customer retention rates
• Improved customer satisfaction

Education

Bachelor's degree, BSc in Mechatronics Engineering
  • at London South bank university (LSBU)
  • January 2026
Bachelor's degree, BSc in Mechatronics Engineering
  • at The British University in Egypt (BUE)
  • January 2026

Specialties & Skills

FPGA
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Proteus
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MATLAB
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C
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Embedded Systems
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CUSTOMER SATISFACTION
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C (PROGRAMMING LANGUAGE)
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CUSTOMER RETENTION
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EMBEDDED SYSTEMS
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MECHANICS
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ARDUINO
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COMMUNICATIONS
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INFORMATION TECHNOLOGY
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JAVASCRIPT (PROGRAMMING LANGUAGE)
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MECHATRONICS
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Languages

English
Native Speaker