Senior Human Resources Specialist
Mohammed Abdallah Sharbatly Co ltd.
مجموع سنوات الخبرة :12 years, 6 أشهر
o Human Resources Manager
o Senior Human Resources Specialist
- Managed and supervised the HR Team
- Updated / developed HR related processes, organization structure, job descriptions, salary analysis, policies, forms, etc.
- Created, updated, and handled HR analysis reports and dashboards as per business needs and requirements.
- HR Operation and Employee Relations; resignations, final exits, payroll timesheets, issues & problem solving, queries, warnings & penalties & Violations, complaints, etc.)
- Recruitment
- Enhanced and customized the HR & Payroll AX Dynamics Module according to business needs.
- Maintained data integrity within the HR & Payroll System.
o Business Intelligence Unit Manager - JUN 2012 to DEC 2016
o MI Officer - AUG 2009 to MAY 2012
- Managed and supervised the unit team members and ensured the accuracy, quality and punctuality of their delegated duties.
- Discussed, analyzed and assigned requests and tasks to the appropriate team member.
- Managed, developed, prepared and analyzed daily, weekly and monthly portfolios, reports and dashboards for top management, branches network & retail businesses.
- Discussed, prepared and built sales staff incentive schemes and monthly payments.
- Developed and managed all segmentation related data, portfolios, reports, dashboards, and analysis.
- Participated in the development of the Relationship Managers and Officers Score Cards and KPI’s based on needs, findings, analysis and feedback.
- Achieved converting all data sources extracts and reports to IBM Cognos by working closely with developers.
- Developed daily, weekly & monthly reports for management, businesses & branches.
- Provided and supported branches with needed data, reports and leads.
- Leads management & campaigns analysis.
- Contributed in issuing monthly balance score cards for branches staff
- Structured compensation & benefits system.
- Created & developed job descriptions.
- Contributed in the Annual Appraisal Process.
- Created /Update HR forms, letters & Policies & Procedures.
Customer Service (Account Opening, Loans, Credit Cards, Problem Solving, etc.)ers.
Contributed in the whole process of market research, starting from meeting with the clients for the brief and ending with developing and writing the final Analysis report for the client.
Major accounts: Al Safi Danone, Al Batal Chips, P&G, Johnson & Johnson and LBC.