Salma Keraoui

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• Greeting clients upon arrival and guiding them to the meeting room √
• Answering clients phone calls or messages to check out their interests. √
• Organize and schedule clients meeting appointments and sending professional emails. √
• Assist in the preparation of regularly scheduled reports. √
• Assist in meetings to get more informations about how to deal with clients.

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• Greeting each customer as they walk in. After asking what brings them in I listen to their needs so I can find the best solution to their problem or if they are just visiting for fun I show them the deals of the day. √ Helping customers feel relaxed and comfortable with the services. √
• Sitting clients down and complete a 15 minute mini that can range from skincare to makeup. √
• Explaining each step in what I am doing and access their personal needs along the way. √
• Relying on good communication to ensure every station runs smoothly.
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• Helping clients achieve desired looks for routine wear and special events by crafting ideal makeup strategies. √
• Up-selling additional products and services to increase sales numbers.

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• Greet Customers and ascertain what each customer requests. √
• Delivered exceptional customer service experience for all visitors to the store. √
• Collaborated with the store team to meet and exceed sales goals. √
• Monitor dressing room use to prevent theft. √
• Assist with tagging, pricing and stocking of merchandise. √
• Clean store floor, shelfs and stocking area daily