Business Development Manager / Executive assistant to senior wealth management
Globaleye
Total years of experience :5 years, 2 Months
Globaleye provides unbiased financial solutions to both Corporate and Private Clients. Reason for leaving: End of Internship
• Learning new skills in qualitative and quantitative aspects of financial products by JP Morgan, Zurich, Generalli, Friends Provident, Royal Skandia and various other private offshore funds.
• Assisting in business planning, including identifying new business strategies to meet KPI's.
• Assisting in developing various marketing and PR strategies, including E-marketing and social marketing to enhance brand image and awareness.
• Generating business and sales leads by researching potential client markets to build a strong network of various types of clients.
• Client relationship management of current clients to ensure high level of client satisfaction and service.
• Meeting and advising prospective clients on Holistic Wealth Management Solutions; Ranging from Retirement Planning, Education planning, and existing investment portfolio management.
• New account opening/contracts.
• Produce databases and update CRM systems.
• Extensive diary management for senior management.
• Arranging travel, meetings and appointments.
• Discussing issues with colleagues and helping them solve them.
• Managing literature requests through in-house or external service providers
• Managing database contact management.
• Being responsible for maintaining and updating clients personal information.
• Reviewing/proof reading campaigns and documents for corporate and private clients.
• Providing executive assistance to senior wealth management.
• Resolving issues and dealing with financial providers on behalf of the wealth managers.
A luxury French couture house for exclusive women and men fashion. Owned by the LVMH group and holding 42% of LVMH Moët Hennessy, one of the world's largest luxury goods firm. Reason for Leaving - to start a new career in the Middle East.
• Assisting with tracking and reviewing of budgets including expenses.
• Providing business support and executive assistance to senior management.
• In charge of the employee training in-store. Producing and implementing an annual training plan for existing and new employees on various aspects of high end luxury retail.
• In charge of the Client Relationship Management (CRM) project involved implementing strategies to building relationships with existing and potential VIP clients, providing an appoint based service to clients.A 23%increase in returning clients was witnessed over the 6 month client project which involved various methods and techniques to increase local clients.
• Assisting the marketing department in planning and executing four major company events. Events included private client events and boutique launch events.
• Assisting the store manager in weekly business reports, analyzing KPI's and factors affecting the business to generate trends and set future targets.
• Weekly and monthly competitor and market analysis which involved analyzing and researching competitors' sales, events, collections and client trends improve business strategies.
• Maintain luxury Dior client service and attention to detail.
• Assisting in stock management.
• Exceeded year 2 sales target by 30% from year 1.
• Achieved the highest average transaction value in store through high value pieces, exceptional link selling, and dealing with high net worth clients.
• Awarded an excellence in product mix in the annual appraisal
• Assisting the manager resolving issues related to clients, junior staff and products.
• Motivating and assisting in managing a team of 22 junior members of staff to achieve business targets.
Reiss of London are synonymous with designing contemporary men and women's wear. Reason for leaving: Offered a position with Dior to further my career.
• Support the business manager in managing and organising a team of 15 employees of the business by providing direction to the team members effectively to ensure smooth running on a day to day basis.
• Delegating and coordinating tasks to team members accordingly to achieve business goals.
• Assisting the business manager in producing staff appraisals for team members to identify areas of improvement in staff performance.
• Identifying and implementing an adequate staff training plan to achieve specific business objectives.
• Assisting the manager in coordinating relevant HR functions including recruitment, and payrolls.
• Analysing KPI's, slow and best sellers and qualitative factors affecting the business and presenting the evaluation to the senior managers in weekly business reports.
• Achieve challenging business targets. Achieved the stores £1 million sales target within 7 months compared to the 9 month target.
• Developing suitable strategies and business practice to achieve business targets and needs.
• Representing the brand through companies PR, Marketing and Branding policies.
• Building the client base while servicing existing clients by implementing a client relationship management system.
• Maintain company standards by providing exceptional customer service, ensuring visual merchandise and procedures are adhered to.
• Developing efficient stock management strategy in order to leverage business potential.
• Assisting in planning and executing events including fashion shows and private client events to gain marketing leverage.
• Resolving customer complaints by maintaining customer service and keeping to company policies.
• Dealing with business administration and providing business support to management.
• Generating financial reports on periodical business figures, expenses and budgets
Reiss of London are synonymous with designing contemporary men and women's wear. Reason for leaving: Career progression to Brand Supervisor
• Providing executive assistance and administration support to HR and Marketing director.
• Manage the main switchboard and companies reception e-mail to forward details to relevant personnel and departments, generally via e-mail.
• Meet business clients and effectively communicate with office personnel including Directors and the General Manager.
• Assisting Marketing Manager in producing and circulating communications and campaigns to boutiques.
• Produce and present weekly and monthly business intelligence reports and post-event evaluations.
• Dealing with various magazines and publications for PR leverage.
• Assist in planning and executing company events including fashion shows, PR events and private client events.
• Booking couriers/shipment and maintaining point of contact with the respective companies.
• Making cost-effective business travel for office personnel.
• Assisting HR Manager with general HR responsibilities, including recruitment process, monthly payrolls and HR administration.
• Managing Business organisations – training and development, dealing and resolving employee conflicts, management techniques and knowledge of business culture. • Management Accounting – Budgeting, cost analysis, profit, mark-up and financial reporting. • Career and Employability – developing professional skills and work ethics according to British standards for professional business enterprise. • Marketing techniques – branding, imaging, promotions, PR and pricing. • Business Strategy – corporate strategy, global strategy, marketing strategy and pricing strategies. • Business decision making – business expansion and growth, investment decisions and profitability. • Applied Business Statistics and Financial Forecasting – extracting and analysing financial data, analysing trends and generating methods to achieve business objectives then presenting findings in reports. •Managing Business Administration
Diploma: High school diploma A Levels: 4 x ‘A’ Levels G.C.S.E’s: 10 x G.C.S.E’s