Director - HR & Administration
Alrai Media Group
Total des années d'expérience :30 years, 6 Mois
Responsible for all activities of HR and Administration function of the group.
Member of the Human Resources Committee and the Executive Committee.
Managing all HR related matters and overseeing the Administration function.
Strategic HRM:
> In consultation with CEO, prepare and implement HR plans to support the overall strategic aims and objectives of the company.
> Identify, design and implement strategic HR projects, as and when required.
Recruiting:
> Manage all hiring related activates e.g. shortlisting, interviewing, selection etc.
> Provide support to line managers to recruit the right candidates.
Employee Relations:
> Work with senior and line managers, providing them with expert guidance and support on HR activities (including policies and procedures, terms and conditions of employment, absence management, performance management, redundancy planning etc.)
> Keep up to date with legal developments and advise management on compliance and risk factors.
> Manage investigations, disciplinary and grievance matters in conjunction with the Legal Department.
> Develop and maintain HR policies and procedures to ensure fair and effective management, and ensure that the HR Policy is comprehensive and up-to-date.
> Monitor and review the system of performance appraisal and continually develop as necessary, ensuring that annual appraisals are carried out in a timely manner.
> Manage communication within the firm and ensure that staff are informed and updated on key business and organizational issues.
HRMS and Payroll:
> Maintain and update employee database for all UPAC staff and manage HR related systems.
> Manage payroll activities in conjunction with Finance Department and ensure salaries are paid on time.
> Manage the leave and sick leave system and keep track of all related records.
Compensation and Benefits
> Gather and analyze market data to measure the competitiveness of UPAC’s compensation and benefits packages, and make recommendations as appropriate.
> Assist with the annual salary review process, as and when required.
Learning and Development:
> In consultation with line managers, follow up individual development needs and source training as and when required.
> Maintain training records for all staff and assist with any training initiatives as and when required.
Corporate Social Responsibility:
> The main point of contact for all CSR activities.
> Analyze potential initiatives in line with the organization focus.
> The main point of contact with Untied Nation Global Compact (UNGC) and the one responsible of aligning business strategy with UNGC Principles.
General Administration and Government Affairs:
> Monitor and maintain a track of all visa & residency records and ensure they are valid at all times.
> Keep track of Social Security records for Kuwait and GCC employees and ensure Nationalization quota is adhered to.
> Keep track of employee life and medical insurance and ensure they are valid at all times. Follow up on all insurance related aspects in coordination with government bodies and Agility Insurance Department as and when required.
> Keep track of UPAC governmental documents and licenses and ensure they are valid at all times.
> Follow up with DGCA and other government bodies to ensure UPAC liabilities are paid in due course, e.g. power & water, landlines etc.
> Coordinate with the Executive Team and other concerned departments to solicit proposals and select the ideal third party service providers, e.g. insurance, security, cleaning etc.
> Managed daily operational activities related to Government Affairs e.g. Labor Department, Immigration, CID, Traffic Department, Chamber of Commerce, Social Security etc.
> Formed and supervised a team of 10 members to manage all government related matters for 1600+ employees.
> Responsible for employee hiring, training, motivation, retention and termination within the department.
> Developed policies and procedures for the Administration Department.
> Responsible for department budget and handling of petty-cash.
> Participated in job fairs and recruitment activities.
> Worked as the main point of contact with MGRP to recruit Kuwaiti employees and managed nationalization quota requirements.
> Conducted, planned and tracked training requirements (Biweekly awareness session).
> Helped HR in handling disciplinary actions and employee grievance.
> Observed workers’ performance and conducted annual appraisals for Admin Department.
> Primary POC with all departments and the key point of contact for all issues related to administration.
> Developed and improved procedures to assure customer satisfaction.
> Liaised with various departments to meet the organization’s objectives.
> Managed public relations with suppliers and service providers.
> Set challenging, yet achievable goals and deadlines for direct reports.
> Achieved great reduction of costs and government-related fines.
> Performed overall management of administrative functions.
> Managed all government-related matters for 300+ employees.
> Handled RFQ preparation, vendor selection and billing for a fleet of leased vehicles.
> Tracked accidents and traffic violations.
> Liaised with contractors and established positive relationship with suppliers.
> Observed facilities maintenance and repairs.
> Handled equipment purchases and supply.
> Conducted, planned, and managed training coordination.
> Assisted the project manager on day-to-day activities.
> Liaised with other departments inside the organization.
> Helped to build relationships with clients.
> Served as Subject Mater Expert on local traditions and customs.
> Served as the primary point of contact for all admin related matters.
> Helped the Administration Manager with a variety of duties, such as documentation, staff hiring and improving the department performance.
> Responded to daily inquiries and provided updates.
> Trained staff on computer applications and performed hardware/software troubleshooting.
> Processed and kept track of all visa related matters.
> Handled car leasing, supplier payments, traffic fines and car accidents.
> Handled accommodations for staff members and senior management.
> Supervised data entry, filling and archiving.
> Primary point of contact for all office related matters.
> Supervised all business activities.
> Managed customer relationship and resolved clients’ complaints.
> Handled cash flow and cashbox.
> Performed hardware and software computer maintenance.
> Provided weekly reports to management.
> Instructed trainees on computer applications such as, Windows, MS Office, Internet and Arabic/English keyboarding.
> Prepared computer training materials.
> Performed hardware and software computer maintenance.
