Senior Project Manager
Techlogix FZ LLC
Total years of experience :19 years, 6 Months
Achievements:
~ Acknowledged for qualitative implementation of banking applications for multiple banks in GCC and Paskitan.
Projects -
- Barwa Bank, Qatar
- First Finance Capital, Qatar
- Bank Albilad, Lebanon
- Gulf International Bank, Bahrain and KSA
- Bank Al Habib, Pakistan and ME
- Askari Bank, Pakistan
- NRSP Micro-finance Bank, Pakistan
Accountabilities:
~ Develop & maintain productive business relationship with stakeholders aimed at collation/ understanding of business requirements
~ Coordinate with various support teams in managing multi million Dollar projects within the parameters of scope, quality, cost & time, project management methodologies, procedures & processes
~ Define project scope with strong emphasis on business requirements of the system
~ Involved in preparation & circulation of RFP to prosperous vendors
~ Evaluate & select vendors based on industry best practices
~ Define & update plans with actual & forecasts, manage deviations, highlight escalated/ unresolved issues to Program Sponsor, PMO Head and Steering Committee
~ Ensure compliance to program budgets & manage vendor contract payments
~ Assess new projects to ensure alignment of project deliverables to business requirements of clients
~ Liaise with vendors & stakeholders in defining project delivery schedules/ other SLA parameters
~ Conduct Requirement & Gap Analysis session with business users
~ Optimize resource utilization to maximize productivity. Prepare & ensure compliance to program budgets
~ Enhance client satisfaction through prompt resolution of issues and qualitative service delivery
~ Maintain project dashboards for regular weekly/monthly status updates for the senior leadership team & other stakeholders
~ Liaise with the business stakeholder in identification/ mitigation of project risks
~ Function as point of contact for off-shore vendors, Bank’s Core Team and Higher Management to ensure effective resolution of potential deadlocks
Achievements:
~ Spearheaded multiple projects like Core Banking Implementation, Treasury Front Office & Business Object - MIS & Trend Analysis as Project Manager/ Member of the Implementation Team at the launch of Dubai Islamic Bank in Pakistan
~ Played key role in automation of business processes related to Consumer, Retail and e-Banking products
Accountabilities:
~ Guided team members in conducting Gap Analysis, collation/ analysis of requirements and documentation
~ Liaised with vendors & in-house teams in ensuring compliance to project delivery schedules/ other SLA parameters
~ Worked on systems implementation, upgrades, customization & support
~ Interacted with the IT Operations Team in development of system for tracking/ support of issues
~ Identified & implemented gaps for Retail & Corporate Lending, Trade Operations, Treasury Back Office
~ Involved in development/ validation of test plans from business departments
~ Ensured smooth functioning of operations in coordination with various departments like Finance, Trade Operations and Credit Administration Unit
~ Rendered support to Retail, Corporate and Consumer departments
~ Defined project management plans & documented process flows
~ Assisted team members in identification & mitigation of risks
~ Interfaced various systems with Core Banking ERP
~ Generated/ updated business status reports with regards to Corporate and Retail Banking
Achievements:
~ Successfully deployed products across 1200 branch networks
~ Instrumental in development of overseas version of reporting system
Accountabilities:
~ Functioned as System Analyst/ Software Engineer involved in development of multiple transaction and reporting systems
~ Focused on analysis, design & business review
~ Liaised with business users in collation/ understanding of business requirements to be translated to technical specifications
~ Coordinated with vendors in ensuring compliance to project delivery schedules & other SLA parameters
~ Managed UAT & obtained sign-off from users
~ Involved in development & documentation of Project Management/ Deployment plans
~ Defined new features/ systems based on requirements
~ Ensured prompt resolution of technical issues of applications
Accountabilities:
~ Worked on Temenos, a complete banking solution encompassing various aspects of banking including Retail Banking, Risk Management and Internet Banking etc
~ Defined work flow and business flow of the system based on requirements of SBP
~ Rendered consultancy during implementation
~ Managed local development of Currency Issues and Prize Bonds Modules
~ Coordinated with the MIS team in development of various reports for the system
Master's in Business Administration: Institute of Business Administration (2008)