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salman panchal

IT Technical Support Engineer

KEY BUSINESS GROUP FOR INVESTEMENT LLC

Location:
United Arab Emirates - Dubai
Education:
Master's degree, Information Technology
Experience:
8 years, 7 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  8 Years, 7 Months   

January 2018 To Present

IT Technical Support Engineer

at KEY BUSINESS GROUP FOR INVESTEMENT LLC
Location : United Arab Emirates - Dubai
• Monitor and maintain the server, computer systems OS and networks of an organization, VLAN .MS Outlook config. & troubleshoot. Remote assistance/Remote desktop.
• Install and configure network device, OS, diagnose h/d and s/w faults and solve technical and applications problems, either over the phone or in person.
• Daily Backup of important company data using ARECA Back-up.
• Antivirus /Kaspersky /Symantec install and update.
• Assisting client for Business Setup, trade license New/Renew, Immigrations, Ministry of Labor, Tas’heel, Dubai Court/Notary, ETC.
• Monitor and maintain the server, computer systems OS and networks of an organization, VLAN .MS Outlook config. & troubleshoot. Remote assistance/Remote desktop.
• Install and configure network device, OS, diagnose h/d and s/w faults and solve technical and applications problems, either over the phone or in person.
• Daily Backup of important company data using ARECA Back-up.
• Antivirus /Kaspersky /Symantec install and update.
• Assisting client for Business Setup, trade license New/Renew, Immigrations, Ministry of Labor, Tas’heel, Dubai Court/Notary, ETC.
January 2017 To June 2017

IT Technical Support

at SM2 Infotect
Location : India - Mumbai
1.Monitor and maintain the computer systems and networks of an organization.
2.Install and configure computer systems, diagnose hardware and software faults and solve technical and applications problems, either over the phone or in person.
3.Routine server maintenance and monitoring
4.Maintaining the inventory.
June 2016 To November 2016

IRO

at Justdial Limited
Location : India - Mumbai
-Information retrieval officer
-Customer support executive
October 2014 To September 2015

IT Technical support

at Al Gurg & Al Matrooshi
Location : United Arab Emirates - Dubai
 Handling escalated calls and providing level 1 & level 2 Technical Support to end-users.
 Installation of Windows, configuration, Technical troubleshooting, support of server Hardware, operating systems.
 Maintained the timely back-up of important data and management resources
February 2014 To June 2014

ICT-engineer

at Telematics Networking & Communication WLL
Location : United Arab Emirates - Dubai

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
June 2014

Master's degree, Information Technology

at Manipal University ,dubai campus
Location : United Arab Emirates - Dubai
Grade: 2.95 out of 4
July 2009

Bachelor's degree, Computer and Cognitive Sciences

at Veer Narmad South Gujarat University
Location : India - Surat
Grade: 66 out of 100

Specialties & Skills

computer hardware and software support

Active directory

micosoft OS

computer networking

New Technology Implementation

IT Solutions

Desktop Hardware

Computer Maintenance

IT Technical Support

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

English

Intermediate

Hindi

Expert

Gujarati

Expert

Urdu

Beginner

Hobbies and Interests

Share your hobbies and interests so employers can know more about you.
Help employers know more about you by looking at your hobbies and interests

photography ,cricket ,football ,collect antique

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