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Saleh Shakour, Business Analyst | Public Security

Saleh Shakour

Business Analyst | Public Security·Tharawat Technology

Saudi Arabia

Bachelor's degree, Software Engineering

Work experience

Total years of experience: 2 years, 6 months

Business Analyst | Public Security

October 2024 - October 2025

Tharawat Technology

Riyadh, Saudi Arabia

October 2024 - October 2025

Improved requirement clarity and alignment by collaborating with
•
•
government stakeholders and technical teams, resulting in more
accurate system implementations.
Transformed business needs into well-structured functional and
technical specifications, accelerating development cycles and reducing
rework.
Led requirement gathering and documentation efforts, producing clear
BRDs and process flows that enhanced team understanding and
delivery efficiency.
Increased reporting accuracy and reduced data preparation time by
optimizing and transforming large datasets using SQL Server.
Ensured on-time project delivery by aligning cross-functional teams
with business objectives and compliance standards.
Identified process inefficiencies and introduced optimized workflows
that improved operational performance.
Company industry:
Telecommunications

Customer Success Specialist

June 2023 - June 2024

Trustangle

Riyadh, Saudi Arabia

June 2023 - June 2024

Improved product alignment with customer needs by gathering,
•
•
analyzing, and structuring detailed business requirements for new
features.
Increased implementation accuracy and reduced requirement gaps by
effectively bridging communication between customers and
development teams.
Enhanced user experience and feature adoption by facilitating product
demonstrations and incorporating customer feedback into
improvements.
Supported data-driven product decisions by delivering structured
reports and actionable insights to stakeholders.
Reduced post-release issues by conducting thorough pre-deployment
validation and ensuring full alignment with business requirements.
Company industry:
IT Services
Job role:
Customer Service and Call Center

Full Stack Developer

March 2022 - June 2022

Blulogix

Amman, Jordan

March 2022 - June 2022

As part of a team of three individuals, I contributed to
the development of a sophisticated e-commerce web
application.
We used the following software languages for our
project: HTML/CSS, Angular, Java, and Oracle DB.
For interface design, we used Figma.
I adapted to changing specifications and technological
developments to maintain proficiency on projects and
ensure conformance with specifications and schedule
targets.
Company industry:
IT Services
Job role:
Training and Development

Education

Amman Arab University

February 2023

February 2023

Bachelor's degree, Software Engineering

Jordan

View attachment

Skills

Microsoft Excel
Expert
Microsoft Excel
Expert
Data Analysis
Expert
Data Analysis
Expert
Software Development
Expert
Software Development
Expert
Business Analysis
Expert
Business Analysis
Expert
Software Engineering
Expert
Software Engineering
Expert
Business Analysis
Beginner
Business Analysis
Beginner
Web developer
Beginner
Web developer
Beginner
Asb.net core MVC
Beginner
Asb.net core MVC
Beginner
Search engine optimization
Beginner
Search engine optimization
Beginner
Quality Assurance
Beginner
Quality Assurance
Beginner
Front end developer
Beginner
Front end developer
Beginner
angular
Beginner
angular
Beginner
Customer Success Specialist
Intermediate
Customer Success Specialist
Intermediate
Requirements Gathering & Analysis
Expert
Requirements Gathering & Analysis
Expert
Software Development Lifecycle (SDLC)
Expert
Software Development Lifecycle (SDLC)
Expert
Project Coordination & Cross-Functional Collaboration
Expert
Project Coordination & Cross-Functional Collaboration
Expert
Communication & Stakeholder Management
Expert
Communication & Stakeholder Management
Expert
Problem-Solving
Expert
Problem-Solving
Expert
CROSS FUNCTIONAL COORDINATION
Intermediate
CROSS FUNCTIONAL COORDINATION
Intermediate
DATA INTEGRITY
Intermediate
DATA INTEGRITY
Intermediate
DATA MANAGEMENT
Intermediate
DATA MANAGEMENT
Intermediate
DATA WAREHOUSING
Intermediate
DATA WAREHOUSING
Intermediate
RELATIONAL DATABASES
Intermediate
RELATIONAL DATABASES
Intermediate
RELIABILITY
Intermediate
RELIABILITY
Intermediate
SOFTWARE ENGINEERING
Intermediate
SOFTWARE ENGINEERING
Intermediate
SQL SERVER INTEGRATION SERVICES SSIS
Intermediate
SQL SERVER INTEGRATION SERVICES SSIS
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
SYSTEM INTEGRITY
Intermediate
SYSTEM INTEGRITY
Intermediate
Business Development
Beginner
Business Development
Beginner
CONSTRUCTION
Intermediate
CONSTRUCTION
Intermediate
DATA ANALYSIS
Intermediate
DATA ANALYSIS
Intermediate
DATA DRIVEN DECISION MAKING
Intermediate
DATA DRIVEN DECISION MAKING
Intermediate
REQUIREMENTS ELICITATION
Intermediate
REQUIREMENTS ELICITATION
Intermediate
SQL PROGRAMMING LANGUAGE
Intermediate
SQL PROGRAMMING LANGUAGE
Intermediate

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.


Facebook
Facebook
facebook.com/saleh.shakour

Instagram
Instagram
instagram.com/sa1o0h

Languages

Arabic
Native Speaker
English
Intermediate

Training and Certifications

Certifications
IBM Data Analytics
Business Analyst
ASP.NET Core, Under Processing
IBM Data Analytics
Business Analysis
Jul 2023
Training
Asb.net core mvc
nextTwo
Jan 2024
Full Stack Developer
Blulogix
Mar 2022