Facilities Manager
Impressions Services Pvt Ltd
Total years of experience :10 years, 8 Months
Achieve the agreed objectives of the Department through optimum use of Manpower, Facilities, Equipment and other resources.
Plan, Organize, Forecast, Establish and Execute Schedules, Programs and Procedures to meet Customers Satisfaction and in-house demands at all times with respect to Quality / Quantity of chemicals and equipment’s, handling standards, safety and security and on-time performance.
Establish and maintain information and communication systems to secure that all information, changes, revised procedures and regulation related to the Department are transmitted to all concerned personnel, and are implemented without any delay.
Maintain good working relationships with other Departments, Customers and other section in order to ensure an efficient operation.
Prepare, Plan and issue instruction for pest control services in general Peak of operational services.
Investigate accidents and customer complaints, follow-up and ensure that corrective actions are taken in order to avoid recurrence.
Monitors the scheduling of Staff to obtain optimum results within minimum expenditure.
Establish and update operating procedures to meet customer’s satisfaction to avoid complaints/call back.
Ensure compliance by the Staff of the existing procedures and see that they understand the Company objectives, policies and goals.
Discuss and pass on to the General Manager relevant information with regard to both the general goodwill of Staff and operational information of the Department.
Prepare and submit reports as per established schedules and procedures and constantly report progress of the Department.
Participates in all meetings and briefings as per prescribed schedules, and any other meetings as and when necessary.
To ensure a clean, health & hygienic working environment.
To liaise with contractors, collect quotations and prepare quotation analysis.
To make recommendation for approval.
Follow up on service level and report to the CLIENT Management.
To compare, Evaluate and recommend vendors.
Monthly (or as required) Vendor Meetings to agree Monthly Supplier evaluation and plan for forthcoming month.
To formulate, implement and monitor the inventory control process and ensure supplies are at maintained at preapproved level.
To decide, implement and monitor the Procurement process for consumables goods in agreement with CLIENT policy and procedure.
To monitor delivery from approved supplier and ensure they are follow the SLA.
Annual Budgeting and Monthly Accounting.
Ensuring Accident Log is kept up to date reporting EH&S statistics and incidents in Monthly Report.
Get the reports on engineering systems operation and maintenance from SE.
To ensure that the Engineering budget is properly made and followed by the engineering team.
To ensure that C&W team is well trained and motivated at all the times.
Leave planning/approval
Coordinate with HR for hiring etc.
Ensure attendance records are sent to C&W head office on time every month.
Understanding and meeting the expectations of the Tenants issues.
Presently working For ‘Impression Services Pvt Ltd’ (ISPL), Mumbai, India as Property Manager, Commercial - Asset services
Site: The Qube Condominium, Andheri (E), Mumbai (Commercial Property)
Job Responsibility for operation & Maintenance:
Take care of maintenance operations related to offices, handling issues and coordinating with vendors. (12 floors + 1Klaus Multiparking parking having total area of 450000 square (Commercial Building).
Maintaining the property of around 4.5 lac sq.ft of common area.
Solve technical issues at site.
Handling Billing and invoices.
Dealing with technical and ISO audits.
Negotiation on rates for works to be carried by the vendor and get approved from management head.
Building Façade cleaning management (About 90, 000 sq.ft area).
AMC negotiation with the respective vendors and get approved from Management head.
Tracking of AMC’s & their maintenance such as DG, CCTV, Fire Systems, and AC units etc. Connected for common areas.
Solving & rectification of maintenance issues at the site as per priority.
Checking of daily operations of HK, Technical, Security & gardening teams.
Providing & ensuring proper training given to Technical team, HK team & Security team from respective department.
Energy Saving Management by tracking daily consumption and minimizing unwanted loads.
Organizing Fire Mock drill for all the occupants yearly twice.
Following Rules & Regulations maintained at the site.
Coordination with other offices (Tenants) at the building by sending them circular via mail or on telephonic.
Understanding and meeting the expectations of the Tenants issues.
Coordination with BMC (Govt. of Maharashtra) for Water and other related subjects.
Take care of maintenance operations related to offices, handling issues and coordinating with vendors. (6 NOS G+35 floors + 3 basements parking, G+4 Buildings 40Villas, 20Villas, 8villas having total area of 250 Acres Residential/Commercial Buildings).
Role:
Provide Premier Customer Service and Support to all facilities employees and teams regarding day to day operations.
Overall supervision of the Handover department and Taken over of Residence of Projects/Constructions, Snag and get ready for handover to Customer who have purchased these from the group.
Manage FM operations for Residential /Commercial sites with outsource FM agencies.
Vendor Negotiation, Preparing proposals, deployement, Training vendor management, AMC tracking
Manage entire Electrical distribution system of LT panel, HVAC System, MS System, UPS, HVAC System, CCTV, Fire Hydrants, Sprinklers system, safety Equipments, Inverter, Plumbing, Elevator Etc.
Manage Site Operation, which include technical, environmental and Facility Helpdesk.
Co-Ordinate, Oversees and /Or manages repair and maintenance work assignment performed by technician, vendors and contractors performing building maintenance.
Supervision of onsite vendors including Security, Housekeeping and Cafeteria staff.
Identify energy saving measures and in cooperation with the Operations Manager and the budget implement those which are cost effective and good “ROI”.
Assist in carrying out renovation and remodel projects within the facility.
Provide day to day operations and support to include general repairs, mechanical, electrical, plumbing, fire suppression, and generator and UPS, alarm monitoring, AV equipment furniture and locksmith services.
Use Work Request system to aid in the maintenance of the facility.
Provide administrative support, as needed including processing work orders, invoice processing and tracking of engineering, preventive maintenance and safety records.
Uphold and monitor customer satisfaction surveys to provide feedback in respect to Work Request.
Complete daily compliance inspections of facility.
Ensuring that relevant building maintenance, repairs and services are completed efficiently, on time and budget.
Tracking budgets and ensuring payment is made on time.
Working with a variety of contractors from a number of different sectors to agree and form contracts and agreements.
Liaising with HR regarding temporary workers and short-term contractors.
Managing third-party contractors and agency staff across various premises.
Holding regular team meetings to ensure everyone is up-to-date with the latest developments in the organization and addressing any issues or concerns.
Provide Installation and repairing of AC and chiller day to day operation.
Preparing MMR report, Attendance sheet & Deploying Man power as required.
PPM schedule and rooster preparation.
Preparing format for checklist of Fire Panel, Fire Extinguisher, CCTV, Access Control system, HVAC system.
Maintaining the stock for Access Card Record & Material.
Preparing inventory of material required in stock for normal functioning.
Inspection of the machines and equipment for the normal functioning of the system on regular basis.
Coordination & Execution of work from AMC assigned vendors.
HT/LT panel preventive maintenance and maintaining daily log sheet of electrical parameters.
Carrying out Monthly PPM of portable fire extinguishers, ABC and Co2 types.
Knowledge of smoke & Temperature detector, fire panel and shut down work.
House-keeping and Stationery management.
Taking care of pantry services for visiting clients and company senior officers.
All kind of carpentry and interior work coordination.
Also manage the Building energy consumption and conducting regular energy audits.
Liaisons with Government offices like civil Police and Fire brigade.
Handling men & management.
Make track sheet of maintenance schedule for equipment’s like DGs, UPS, HVAC, Fire Fighting systems, PA system, Precision Acs to keep follow up with vendor so that all planned maintenance schedule takes place on time.
Plan schedules for Preventive Maintenance of BMS System, Fire Suppression System, DG Set, UPS, AMF Panel (Auto Mains Failure Panel), Precision ACs, Comfort ACs units etc.
Troubleshoot all the query and problem in Electronics product through online.
Provide online solution of electronic product like Refrigerator, Washing machine & LED.
Develop and maintain prospects and customers satisfaction through online.
Increase the service level of company to given online solution.
To resolve maximum no. of customer goods problem on daily bases.
Taking round of data centre& critical areas such as Server room, UPS room, Electrical room.
Supervise the routine duties of BMS Operators.
Emergency exit, fire alarm, CCTV system & Electronic Access control system.
Project on mobile control robot using D.T.M.F. • In this project we control our robot through mobile. • When we press the 2 no. key then robot moves forward, press the 8 no. key moves backward, press 6 no. key moves right & press 4 no. key robot moves left. • These robots also used in future for fire safety. • These robots are handling very easily from one country to another because if any callers call on the connected mobile no. after that the caller also handles this robot very easily.