Sama Abdelhady

Lead the overall operations and strategic management ofthe business.
Manage Operations, Sales, Customer Service, Administration, and Facility
Management.
Increased facility occupancyfrom 35% to 99% through operational
improvements and commercial initiatives.
Achieved 70% revenue growth through pricing optimization and business
development strategies.
Successfully launched a new branch in New Cairo within less than six months.
Built executive dashboards and KPI reporting systems to support strategic
decision-making.
Manage and develop a team of 10 employees, ensuring high operational
performance.
Utilize WMS, Microsoft Excel, and Microsoft Office to monitor business
performance and improve operational efficiency.
Oversee budgeting, reporting, contract management, and business
performance analysis.

Managed operations and trade marketing for major FMCG brands across Egypt.
Opened key hypermarket and grocery accounts (A+ Category) exceeding 150 clients
across multiple retail routes.
Supervised field coordinators, sales representatives, promoters, and collection
operations.
Designed and executed in-store and outdoor marketing activations to maximize brand
visibility and sales performance.
Developed monthly pricing strategies, promotional campaigns, and execution plans.
Built KPI systems, sales plans, operational frameworks, and reporting structures
across departments.
Created training materials and coached promoters and sales teams to improve
customer engagement and sales performance.
Collaborated with cross-functional teams to improve operational efficiency and
achieve business objectives.

Developed strategic trade marketing plans to increase product visibility and
strengthen market positioning.
Executed successful activations across malls, clubs, and retail channels.
Built promotional campaigns that enhanced customer engagement and brand
awareness.
Conducted competitor analysis and developed strategies to strengthen market
presence.

Started as Sales Manager, managing key client acquisition, account development, and market analysis.
Transitioned into B2B operations, handling corporate contracts with hotels, restaurants, and commercial clients.
Conducted product demonstrations, ensured quality standards, and managed customer onboarding.
Trained customer teams on product knowledge and effective communication techniques.
Built and maintained long-term relationships with key accounts while consistently achieving monthly sales
targets.
Negotiated commercial agreements and identified new business opportunities to support revenue growth.
Increased storage occupancy from 35% to 99%.
Achieved 70% revenue growth.
Successfully launched a new branch in New Cairo.
Managed and developed a team of10 employees.
Built executive KPI dashboards and performance reporting systems.
Maintained full occupancywith an active customer waiting list.