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Samah Adel Abdel Samad , Indoor Sales

Samah Adel Abdel Samad

Indoor Sales·Abucci Chocolate

Saudi Arabia

Bachelor's degree, Computer Science

Work experience

Total years of experience: 8 years, 8 months

Indoor Sales

July 2024 - Present

Abucci Chocolate

Riyadh, Saudi Arabia

July 2024 - Present

• High standard Imported chocolate
• Delivered exceptional customer service by assisting customers with product selections and providing recommendations.
• Managed inventory and maintained an organized sales floor to enhance the shopping experience.
• Handled transactions efficiently and accurately, ensuring a smooth checkout process.
• Promoted store events and special offers to boost sales and customer engagement

Company industry:
Food & Beverage Production
Job role:
Sales

Supervisor/Assistant manager

November 2023 - July 2024

Ekleel restaurant

Riyadh, Saudi Arabia

November 2023 - July 2024

• Ensuring the highest standards of food and beverage service
• Keeping control of food and labor costs
• Ensuring Health Safety and also hygiene procedures standards are maintained
• Responsible for training, developing restaurant staff
• Dealing with and resolving customer complaints
• Communicating with the kitchen staff to ensure efficient food service
• Overseeing client bookings reservations

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Supervisor

January 2021 - November 2023

Fattah w Snoobar Lebanese Restaurant Khobar/Hafer

Riyadh, Saudi Arabia

January 2021 - November 2023

• Handled escalated customer complaints to provide full resolutions and promote loyalty
• Guaranteed compliance with food safety procedures and quality control guidelines
• Trained workers in every position, including food preparation, money handling and cleaning roles
• Maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality
• Performed opening and closing duties

Company industry:
Catering, Food Service, & Restaurant
Job role:
Engineering

Captain waiter/TeamLeader

January 2015 - March 2018

Bar tartin

Beirut, Lebanon

January 2015 - March 2018

• Welcome guest with greeting
• Menu presentation
• Order taking and suggestive selling
• Food presentation
• Presenting the bill and thank the guest

Company industry:
Catering, Food Service, & Restaurant

Education

Infosysta.

June 2024

June 2024

Bachelor's degree, Computer Science

Saudi Arabia

Modern University Of Business And Science Location

January 2024

January 2024

Bachelor's degree, Computer science

Lebanon

Computer Information School

January 2014

January 2014

High school or equivalent, Information Technology

Lebanon

Skills

CLEANLINESS
Intermediate
CLEANLINESS
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPOUND HANDLING
Intermediate
COMPOUND HANDLING
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
FOOD PREPARATION
Intermediate
FOOD PREPARATION
Intermediate
FOOD SAFETY AND SANITATION
Intermediate
FOOD SAFETY AND SANITATION
Intermediate
OCCUPATIONAL SAFETY AND HEALTH
Intermediate
OCCUPATIONAL SAFETY AND HEALTH
Intermediate
QUALITY CONTROL
Intermediate
QUALITY CONTROL
Intermediate
SALES
Intermediate
SALES
Intermediate
Data Entry
Intermediate
Data Entry
Intermediate
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Data Input
Expert
Data Input
Expert
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate

Languages

Arabic
Native Speaker
English
Expert
French
Intermediate