Total Years of Experience: 27 Years, 0 Months
February 2021
To September 2023
Operations and HR Director
at makane
Location :
Saudi Arabia - Riyadh
June 2018
To January 2021
Sr. Human Resources Manager
at Mawdoo3.com
Location :
Jordan - Amman
Mawdoo3 is the largest online Arabic content platform & Salma is the Arabic personal assistant.
Designed organisational structure in line with organisational requirements.
Designed and implemented Compensation & Benefits strategy (Technical & Non-Technical) using Korn Ferry point factors methodology.
Developed core competencies, Leadership competencies and core values.
Developed performance management System using MBO type in addition to competencies (Core & Technical).
Developed recruitment strategy and process, including IQ, EQ and technical tests, employee & referral program, Talents pipe line, and ATS.
Developed and implemented orientation programme to motivate & retain new hires.
Developed job analysis, job descriptions (skills set based), exit interview and all personnel process and procedures.
Developed and implemented procurement policy, internet & email policy, travelling policy, Internship policy, Social committee policy, over-time and attendance policy.
Hired more than 250 technical, non-technical and senior employees in one year and a half as per the manpower plan, new projects & acquisitions.
Hire and manage international employees in Europe & Middle East (UK, Italy, Egypt & UAE )
Developed and implemented Learning & Development Strategy, which included, Book Club, Employee-employee training and training needs assessment (ADDIE) for technical & Non- Technical jobs.
Increased employee’s engagement by conducting an employee engagement survey and follow up on results.
Established a fun area with different types of games & studying zone which enhanced productivity, communication and recruitment and retention.
Designed organisational structure in line with organisational requirements.
Designed and implemented Compensation & Benefits strategy (Technical & Non-Technical) using Korn Ferry point factors methodology.
Developed core competencies, Leadership competencies and core values.
Developed performance management System using MBO type in addition to competencies (Core & Technical).
Developed recruitment strategy and process, including IQ, EQ and technical tests, employee & referral program, Talents pipe line, and ATS.
Developed and implemented orientation programme to motivate & retain new hires.
Developed job analysis, job descriptions (skills set based), exit interview and all personnel process and procedures.
Developed and implemented procurement policy, internet & email policy, travelling policy, Internship policy, Social committee policy, over-time and attendance policy.
Hired more than 250 technical, non-technical and senior employees in one year and a half as per the manpower plan, new projects & acquisitions.
Hire and manage international employees in Europe & Middle East (UK, Italy, Egypt & UAE )
Developed and implemented Learning & Development Strategy, which included, Book Club, Employee-employee training and training needs assessment (ADDIE) for technical & Non- Technical jobs.
Increased employee’s engagement by conducting an employee engagement survey and follow up on results.
Established a fun area with different types of games & studying zone which enhanced productivity, communication and recruitment and retention.
July 2017
To May 2018
Human Resources Manager
at Combaj International LTD (FMCG) - Bajjali Group
Location :
Jordan - Amman
Combaj International Ltd is the dealer for personal care products (FA & Schwarzkopf).
- Develop and maintain HRM system to keep detailed record of all company employees.
- Set up a payroll system for timely and accurate remuneration to all employees.
- Develop recruitment & retention strategy and process. Generate orientation programmes to motivate & retain new recruits.
- Conduct and analyze exit interview, recommend change to maintain organization staff.
- Update internal law, incentive schemes, employee's mobility process and overall HR operations.
- Gather informative data and recommend HR initiatives to support current and future business by motivate, engage employees.
- Develop organization structure, job analysis, job descriptions and compensation and benefits structure.
Key Contributions:
Designed and implemented HR system and related organisational structure in line with organisational requirements.
Reduced employee’s turnover, fostered congenial work employee relations, and safeguarded employee rights by formulating and deploying HR policies and objectives.
Analysed business requirements for creating succession, employee retention, and change management plans with an aim to ensure smooth business growth.
Increased employee organisational commitment and ensured job satisfaction by developing and continuously improving employee benefits.
- Develop and maintain HRM system to keep detailed record of all company employees.
- Set up a payroll system for timely and accurate remuneration to all employees.
- Develop recruitment & retention strategy and process. Generate orientation programmes to motivate & retain new recruits.
- Conduct and analyze exit interview, recommend change to maintain organization staff.
- Update internal law, incentive schemes, employee's mobility process and overall HR operations.
- Gather informative data and recommend HR initiatives to support current and future business by motivate, engage employees.
- Develop organization structure, job analysis, job descriptions and compensation and benefits structure.
Key Contributions:
Designed and implemented HR system and related organisational structure in line with organisational requirements.
Reduced employee’s turnover, fostered congenial work employee relations, and safeguarded employee rights by formulating and deploying HR policies and objectives.
Analysed business requirements for creating succession, employee retention, and change management plans with an aim to ensure smooth business growth.
Increased employee organisational commitment and ensured job satisfaction by developing and continuously improving employee benefits.
February 2011
To April 2017
HR & Administration Manager
at The Commercial & Industrial Co.
Location :
Jordan - Amman
The Commercial and industrial Co. is the dealer for Ford and Suzuki.
- Develop and monitor annual business plan, allocated budget for HR and administration department include manpower plan & training plan.
- Develop and continually study of all Human Resources policies, programs, and practices to keep management informed of new developments.
- Maintain management and employee relations by addressing demands, grievances and other issues.
- Support current and future business by conduct and analyze, motivation & engagement surveys.
- Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
- Enhance organizational development (OD) effectiveness and performance throughout identifying OD interventions including change management, coaching, communication processes, group dynamics, performance management, system integration and strategic goals alignment.
- Rendered HR support to 150 employees through administration of performance management system, succession planning, training and development, and performance appraisal.
- Maintained congenial employee and labour relations, promoted cross-functional coordination, and supported organisation wide change initiatives.
Key Contribution:
Formed and streamlined HR department processes and developed related organisational structure; enhanced efficiency level by strategising incentive and bonus schemes, and developing employee handbook and performance management system.
Led and timely completed special projects related to pay equity, ISO 9001, and employee engagement survey. Increased employee engagement by 20% in three years.
Conceived and materialised a 360 performance management system to boost employees and organization effectiveness.
Retained and motivated talents by developed and implemented a compensation and benefits structured based on job description and points factors methodology taking into consideration internal and external equity.
- Develop and monitor annual business plan, allocated budget for HR and administration department include manpower plan & training plan.
- Develop and continually study of all Human Resources policies, programs, and practices to keep management informed of new developments.
- Maintain management and employee relations by addressing demands, grievances and other issues.
- Support current and future business by conduct and analyze, motivation & engagement surveys.
- Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
- Enhance organizational development (OD) effectiveness and performance throughout identifying OD interventions including change management, coaching, communication processes, group dynamics, performance management, system integration and strategic goals alignment.
- Rendered HR support to 150 employees through administration of performance management system, succession planning, training and development, and performance appraisal.
- Maintained congenial employee and labour relations, promoted cross-functional coordination, and supported organisation wide change initiatives.
Key Contribution:
Formed and streamlined HR department processes and developed related organisational structure; enhanced efficiency level by strategising incentive and bonus schemes, and developing employee handbook and performance management system.
Led and timely completed special projects related to pay equity, ISO 9001, and employee engagement survey. Increased employee engagement by 20% in three years.
Conceived and materialised a 360 performance management system to boost employees and organization effectiveness.
Retained and motivated talents by developed and implemented a compensation and benefits structured based on job description and points factors methodology taking into consideration internal and external equity.
July 2008
To January 2011
HR & Administration Supervisor
at The Commercial & Industrial Co.
Location :
Jordan - Amman
- Oversaw companywide HR operations, including but not limited to recruitment and selection, training and development, performance management, payroll administration, and personnel management.
- Ensured uninterrupted operations of the organisation through proactive administrative support. Conducted training need assessment by co-ordinating with departmental managers and accordingly led trainings.
- Collated and archived records of personnel, turnover, performance appraisal, and absenteeism. Supported the development of employee job description, also processed staff’s leaves/vacations as per company policy.
Key Contribution:
Studied organisational culture for formulating employee manual covering company policies, disciplinary procedures, and all needed information for new employees.
Improved business performance by developing and executing motivation survey.
Collaborated with health insurance companies and Social Security Corporation to register and/or remove an employee while ensuring timely payment of premiums.
- Ensured uninterrupted operations of the organisation through proactive administrative support. Conducted training need assessment by co-ordinating with departmental managers and accordingly led trainings.
- Collated and archived records of personnel, turnover, performance appraisal, and absenteeism. Supported the development of employee job description, also processed staff’s leaves/vacations as per company policy.
Key Contribution:
Studied organisational culture for formulating employee manual covering company policies, disciplinary procedures, and all needed information for new employees.
Improved business performance by developing and executing motivation survey.
Collaborated with health insurance companies and Social Security Corporation to register and/or remove an employee while ensuring timely payment of premiums.
January 2006
To June 2008
Personnel Officer
at The Commercial & Industrial Co. (Ford & Suzuki)
Location :
Jordan - Amman
August 2003
To December 2005
Executive Assistant for the Director General
at Jordan Petroleum Refinery
Location :
Jordan - Amman
November 1996
To June 2003
Executive Assistant , Medical Representative, Sales Operations
at Nobles Drug Store
Location :
Jordan - Amman
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