General store Manager
Retail Arabia international
Total years of experience :23 years, 7 Months
Responsible for recruiting, leading, motivating and developing a team of store managers.
Responsible for Retail Store standards to be at the highest level and to drive continuous improvement in all aspects of Store Operations that provides the customer with an ‘outstanding’
• Responsible for achieving the predetermined target for the store.
• Maintaining the high-level Brand standard and Customer service
• Resolving customer issues.
• Responsible for deciding store layout and stock positioning and managing stock availability.
• Merchandising goods as per company specifications.
• Commerciality - best sellers positioning, space and stock management.
• Responsible for evaluating staff performance and development needs and deciding in store training program
• Reducing stock loss and maintain cost controls.
• Responsible for regular feedback on bestseller lines, fast moving departments and suggestions for additional allocations to the buying team.
• Responsible for reporting to Retail Director, Operations Manager and Buying Manager for the special and seasonal events in the store and the mall.
• Implementing and monitoring Stores Operation Procedure (SOP)
• Administration - Banking, Petty cash, filing.
• Conducting Team Building.
• Conducts stock take and stores audit.
• Enforce Disciplinary action if required.
Responsible for achieving the predetermined target for the store.
•Maintaining the high-level Brand standard and Customer service
•Resolving customer issues.
•Responsible for deciding store layout and stock positioning and managing stock availability.
•Merchandising goods as per company specifications.
•Commerciality - best sellers positioning, space and stock management.
•Responsible for evaluating staff performance and development needs and deciding in store training program
•Reducing stock loss and maintain cost controls.
•Responsible for regular feedback on bestseller lines, fast moving departments and suggestions for additional allocations to the buying team.
•Responsible for reporting to Retail Director, Operations Manager and Buying Manager for the special and seasonal events in the store and the mall.
•Implementing and monitoring Stores Operation Procedure (SOP)
•Administration - Banking, Petty cash, filing.
•Conducting Team Building.
•Conducts stock take and stores audit.
•Enforce Disciplinary action if required.
• Responsible for achieving the predetermined target for Ladies and Lingerie department.
• Maintaining the high-level Brand standard as per the VM guidelines.
• Resolving customer issues.
• Responsible for stock positioning and managing stock availability.
• Commerciality - best sellers positioning, space and stock management.
• Evaluating staff performance and development needs.
• Regular feedback on bestseller lines, fast moving departments and suggestions for additional allocations to the buying team.
• Conducts stock take and stores audit.
• Enforce Disciplinary action if required
Responsible for achieving the predetermined target for Ladies and Lingerie department.
•Maintaining the high-level Brand standard as per the VM guidelines.
•Resolving customer issues.
•Responsible for stock positioning and managing stock availability.
•Commerciality - best sellers positioning, space and stock management.
•Evaluating staff performance and development needs.
•Regular feedback on bestseller lines, fast moving departments and suggestions for additional allocations to the buying team.
•Conducts stock take and stores audit.
•Enforce Disciplinary action if required.
• Responsible for achieving the predetermined target for the store.
• Maintaining the high-level Brand standard and Customer service
• Resolving customer issues.
• Responsible for deciding store layout and stock positioning and managing stock availability.
• Merchandising goods as per company specifications.
• Commerciality - best sellers positioning, space and stock management.
• Responsible for evaluating staff performance and development needs and deciding in store training program
• Reducing stock loss and maintain cost controls.
• Responsible for regular feedback on bestseller lines, fast moving departments and suggestions for additional allocations to the buying team.
• Responsible for reporting to Retail Director, Operations Manager and Buying Manager for the special and seasonal events in the store and the mall.
• Implementing and monitoring Stores Operation Procedure (SOP)
• Administration - Banking, Petty cash, filing.
• Conducting Team Building.
• Conducts stock take and stores audit.
• Enforce Disciplinary action if required.
Degree in Fashion design from Fashion design institute