General Manager Assistant and Office Manager
Hayat Egypt Hygienic Products S.A.E
Total years of experience :8 years, 10 Months
Providing professional, confidential and proactive support and executive assistance to the Managing Director of Hayat Egypt based on understanding the key corporate decisions, strategies and policies. My position is promoting a positive image of the company and its Executive Managers and Board Members.
Creating and managing the budget for the Management Department.
Handle appointments and e-mails for the General Manager.
Review and ensure the expense claims are in line with the company’s policies prior to General Manager’s signature.
The sole Event Organizer for the company.
Creating regional travel policies, handling travel, and travel packages and handle all reservations related to incoming employees and consultants visiting the Head Quarter and the Factory. In addition, I arrange travel for the company Managers.
Establish contracts with hotels and certain service providers (i.e.: Restaurants and Suppliers).
Compile and maintain database of suppliers, approving their invoices, checking the goods and services have been received to a satisfactory standards.
Supervisory duties include supervising the Head Office Receptionist, and Facility workers.
Responsible for overall facility maintenance of the Head Office, and orchestrate a team of workers to keep the Head office in its top condition.
Assist the Quality Management System in their efforts to achieve the ISO 9001/2008, and being responsible for final screening of all required documents on behalf of the GM.
Translate documents from Arabic to English for the GM as needed.
Handle and manage the weekly Management meeting minutes.
Coordinate General Manager’s office invoice payments including checking, monitoring and processing invoicing for payment.
Act as the ultimate point of contact and resolution for escalations where needed.
Take the initiative to deputize and respond on behalf of the General Manager where appropriate.
Negotiate with Directors, Managers and Staff and help resolve issues and give advice and information at all levels as required.
Served as the Executive Assistant with the Ambassador of the US to Egypt.
Request appointments with government offices using Goldmine database and other databases that I have compiled.
Responsible for drafting correspondence for Ambassador’s signature.
Travel Arranger in the Front Office, preparing travel vouchers for the Ambassador and occasionally for the Deputy Chief of Mission.
Maintain the Ambassador’s and DCM’s Calendars, as well as, preparing their schedule and communicated it clearly with Regional Security Office, Security Details and the Drivers.
Report Time and Attendance and maintain records for 14 Americans and 4 Locally Employed Staff.
Fill in for the DCM’s OMS while she is on leave.
Organized a team of volunteers to represent the US Embassy in the First Diplomatic Food Festival, organized by the Egyptian Ministry of Foreign Affairs.
Participate with a team of dedicated employees of the State Department to ensure the success of the first Presidential visit of President Obama to Cairo.
I was the main point-of contact for the section with Kuwait government offices, other Embassies and other sections of the Embassy. I also, acted as the Secretary of the Consul.
Handle the phone calls, outgoing and incoming mail and faxes.
Translate of the official outgoing and incoming diplomatic notes and official letters.
Responsible for handling the public inquiries e-mail account.
Receive and maintain a log of all incoming Class A visa referrals. In addition, I ensured that referrals were properly completed.
Cover the full range of NIV series, including intake and document screening, data entry, production of visas, and fingerprinting applicants using the State Department electronic fingerprinting system.
Maintain the Section’s Central files.
Maintain the Time and Attendance sheet and liaise with other Embassy offices on work orders and other administrative tasks.
Alternate with the Consular Cashier. Responsible for collecting ACS fees, NIV reciprocity fees, and IV processing fees. Report end of day cash to the Embassy’s Cashier. Maintain the filing system for the cashier reports.
Responsible for planning three major events where the Consular Section hosted over thirty-five Consuls representing Arab, Asian and European Countries.
Participate with a team of employees that ensured the success of the visit of the First Lady of The United States to Kuwait.
The restaurant was a family owned business. I worked as the business manager.
• Handle financial dealings, including paying rent, taxes, and other legal matters. I interfaced with local Egyptian Officials, the Tax Office and the family Attorney.
• Keep all the financial records, and maintain the entire required book keeping, using MS Excel.
Responsible for helping administer English test (ECL) to Egyptian Military Personnel
Ensure participants understood all the directions, rules and requirements.
Help monitor the testing, and grade the final tests.
Work as a team member and achieve the monthly goals set by Management.
I was the only English/Arabic Interpreter/Representative working in my area.
Responsible for meeting with customers, placing their orders overseeing all accounts.
Educate customers about new products and handle all their questions and their concerns.
Arrange the mail pickup for nationwide orders (outside of Cairo)
• 2004 B.A in Hebrew Language, Ain Shams University. Cairo, Egypt.
• 1997 Saad Zaghloul High School for Girls.