Samah Rawashdeh

- Execute and contribute to HR administrative procedures as required.
- Develop training calendars and academic sessions in various business topics .
- I am the central point of contact for the planned courses and target audiences.
- Provide full administrative support for the training programs conducted by BUILD at the professional education centers and institutions.
- Compile training manuals and arrange for the demonstrating equipment required.
- Coordinate and deliver the required training programs based on organisational and employee needs.
- Use questionnaires and surveys in consultation with managers and staff to analyze training needs as they relate to the goals of the organization and work area.
- Evaluate the effectiveness of training programs using questionnaires, interviews and by observation, in order to plan future courses or to improve existing ones.
- Prepare, administer and conduct training in many topics, such as HRM, Organizational Behavior, business writing skills, communication skills, Time management .

• BUILD - Business Union for International Leadership & Development.
Sr. HR / Training Officer ( Jan. 2013 - Present)
* Execute and contribute to HR administrative procedures as required.
* Develop training calendars and academic sessions in various business topics
* I am the central point of contact for the planned courses and target audiences.
* Provide full administrative support for the training programs conducted by BUILD at the professional education centers and institutions.
* Compile training manuals and arrange for the demonstrating equipment required.
* Coordinate and deliver the required training programs based on organisational and employee needs.
* Use questionnaires and surveys in consultation with managers and staff to analyse training needs as they relate to the goals of the organization and work area.
* Evaluate the effectiveness of training programs using questionnaires, interviews and by observation, in order to plan future courses or to improve existing ones.
* Prepare, administer and conduct training assessments in many topics, such as HRM, Organizational Behavior, business writing skills, communication skills, Time management

• Comtech systems - United Arab Emirates.

Sr. HR Officer (Jan.2011 - Dec. 2012)
DUTIES: * Policy development and documentation.
* Employee relations.
* Develop and execute recruiting plans.
* Coordinate staff recruitment and selection process in order to ensure a timely, organized and comprehensive procedure is used to hire staff.
* Provide support to supervisors and staff to develop skills and capabilities required.
* Ensure that accurate job descriptions are in place.
* Provide assistance when conducting staff performance evaluations.
* Identify training and development opportunities.
* Organize staff training sessions, workshops and activities.
* Monitor staff performance and attendance activities.

- Policy development and documentation.
- Employee relations.
- Develop and execute recruiting plans.
- Coordinate staff recruitment and selection process in order to ensure a timely, organized and comprehensive procedure is used to hire staff.
- Provide support to supervisors and staff to develop skills and capabilities required.
- Ensure that accurate job descriptions are in place.
- Provide assistance when conducting staff performance evaluations.
- Identify training and development opportunities.
- Organize staff training sessions, workshops and activities.
- Monitor staff performance and attendance activities.

• Emirates Computers - United Arab Emirates.
HR and Training Officer (July 2009 - Dec. 2010)
DUTIES: * Assisting the HR Director and Recruitment Manager with generalist HR matters, starting from reviewing policies and procedures, employee relations, employee performance management.
* Managing and maintaining contracts, personnel files and other employee information.
* Co-ordination and support of group recruitment.
* Administration and co-ordination of internal and external training programs.

And as a training coordinator/ Training Officer, my duties were as follows: * Design and delivery of a variety of training courses and/or other interventions for employees, (HRM. Business Writing Skills)
* Involves creating pro-active and responsive solutions to business needs and seizing opportunities for continuous improvement in individual, team, through training courses and updated ideas.
* Specific duties include preparation and facilitation of training courses both live and on-line and/or other interventions for employees.
* Responsible for performing miscellaneous duties related to training and development.

- Assisting the HR Director and Recruitment Manager with generalist HR matters, starting from reviewing policies and procedures, employee relations, employee performance management.
- Managing and maintaining contracts, personnel files and other employee information.
- Co-ordination and support of group recruitment.
- Administration and co-ordination of internal and external training programs.

And as a training coordinator/ Training Officer, my duties were as follows:
- Design and delivery of a variety of training courses and/or other interventions for employees, (HRM. Business Writing Skills).
- Involves creating pro-active and responsive solutions to business needs and seizing opportunities for continuous improvement in individual, team, through training courses and updated ideas.
- Specific duties include preparation and facilitation of training courses both live and on-line and/or other interventions for employees.
- Responsible for performing miscellaneous duties related to training and development.

• Elixirsoft PSC - Jordan
HR and Administrative Assistant (Sep.2007 - June.2009)
DUTIES: * Responsible for providing high-level administrative support by handling information requests and performing clerical functions.
* Maintains contact and liaison with clients and with administrative officers, executive officers of other companies and agencies.
* Performs specialized office support work, which requires the exercise of independent judgment, the application of technical skills and knowledge specific to each department to which assigned.
* Screening telephone calls, scheduling interviews, researching the internet to locate potential job candidates, maintaining employees' database records.
* Provide assistance and support to management and staff regarding human resources policies and procedures to ensure the enhancement of both employees' involvement and performance levels.
* Monitor daily attendance and projects coordination.

- Responsible for providing high-level administrative support by handling information requests and performing clerical functions.
- Maintains contact and liaison with clients and with administrative officers, executive officers of other companies and agencies.
- Performs specialized office support work, which requires the exercise of independent judgment, the application of technical skills and knowledge specific to each department to which assigned.
- Screening telephone calls, scheduling interviews, researching the internet to locate potential job candidates, maintaining employees’ database records.
- Provide assistance and support to management and staff regarding human resources policies and procedures to ensure the enhancement of both employees’ involvement and performance levels.
- Monitor daily attendance and projects coordination.

- Responsible for providing high-level administrative support by handling queries and information requests and performing clerical functions.
- File and retrieve all documents, records and reports.
- Prepare invoices, reports, financial statements.
- Perform general office duties such as ordering supplies, maintaining records.
- Prepares monitors and maintains control of expenditures with budgets.
- Schedules staff meetings and conduct follow-up.