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samaher Bahakim, Operations Manager

samaher Bahakim

Operations Manager·DAMDAM FISH CATERING

Saudi Arabia

Bachelor's degree, Business Management Organizational Study

Work experience

Total years of experience: 4 years, 1 months

Operations Manager

February 2025 - March 2026

DAMDAM FISH CATERING

Jeddah, Saudi Arabia •Hybrid

February 2025 - March 2026

Led the overall operations and business development of a live seafood catering company, overseeing event planning, client relations, marketing initiatives, logistics, and team management. Managed daily operations to ensure high service quality, customer satisfaction, and efficient execution of catering events.
Company industry:
Catering, Food Service, & Restaurant

Operations Manager

May 2023 - May 2024

Diamond Smile Dental Lab

Jeddah, Saudi Arabia •Hybrid

May 2023 - May 2024

Managed daily operations and coordinated communication between dental clinics and laboratory teams to ensure timely delivery of high-quality dental restorations. Built strong client relationships, improved workflow efficiency, and supported business growth through effective coordination, customer service, and process optimization.
Company industry:
Medical & Healthcare Equipment

Founder And CEO

January 2022 - February 2023

Rudella Chocolate

London, Canada

January 2022 - February 2023

Founded and managed a specialty chocolate business, overseeing all aspects of operations, sales, marketing, customer relations, and business development. Led the company's growth by developing sales strategies, building customer loyalty, and ensuring high-quality products and exceptional customer experiences.
Company industry:
Food & Beverage Production
Job role:
Sales

operational cosultant

February 2022 - April 2022

Deja vu Cafe

London, Canada •Hybrid

February 2022 - April 2022

Provided exceptional customer service in a fast-paced café environment while supporting daily operations, order management, and team coordination. Assisted in maintaining high service standards, ensuring customer satisfaction, and contributing to a positive guest experience.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Consulting

Business Consultant

August 2020 - March 2021

Juicy Professor

London, Canada

August 2020 - March 2021

Supported daily operations in a fast-paced food and beverage environment, delivering excellent customer service while ensuring smooth order processing and efficient teamwork. Assisted in maintaining high quality standards, customer satisfaction, and operational excellence.
Company industry:
Food & Beverage Production
Job role:
Construction and Building

Education

western university, london on

October 2022

October 2022

Bachelor's degree, Business Management Organizational Study

Canada