Samantha Toscano

Customer Integration and Application at DA-Desk FZE LLC

• United Arab Emirates - Dubai
• My current job since October 2017

Sales Secretary at Cratus Business Center

• United Arab Emirates - Dubai
• February 2016 to May 2016

Responsibilities:
 Receiving client inquiries and helping with their requirements.
 Posting adverts or listing the business center to online portals.
 Calling agents and coordinating with them on a daily basis,
 Making tenancy contracts and invoices for the clients.

Assistant Voucher Processing at Da-Desk FZ LLC

• United Arab Emirates - Dubai
• December 2015 to February 2016

Responsibilities :
- Audit of Customer Disbursement Accounts
- Making sure each voucher has a separate link and the accounts tally with the Final Disbursement Account with the Summary Sheet.
- Uploading vouchers to the required accounts.

Telephone Operator at Xclusive Yachts and Boats Charter LLC

• United Arab Emirates - Dubai
• September 2013 to September 2015

Responsibilities:
 Responsible for monthly/quarterly reports, analysis, vendor assessment and recommendations.
 Receiving calls from clients and directing calls to the respective staff.
 Recording calls received in an excel sheet especially sales calls.
 Knowledge of basic Microsoft office software.
 Making sales calls to generate leads for corporate sales i.e. working with database and searching for databases in co ordination with corporate sales.
 Composing emails with basic quotation and sending emails to corporate clients.
 Distributing new in coming phone enquires equally between sales .- co coordinating with sales accordingly.
 Helping clients with basic enquires and office location.
 Updating contact details in system if required.
 Making a basic report of enquires and client calls received on a daily basis.
 Typing and keeping record of documents in word documents.
 Helping marketing department with the companies face book and social media sites.