PR & Communications Manager KSA
Landmark Group - Saudi Arabia
Total des années d'expérience :15 years, 6 Mois
Pre-opening
- Handling all pre-opening collaterals for 6 outlets
- Pre-opening factsheet production.
- Pre-opening presentation.
- Food & Beverages concept developments.
- Creating Food & Beverage quarterly plan for the outlets.
- Assisting on pitching PR agencies, media buying.
- Identifying photographers and videographer for the first photoshoot.
- Identifying Giveaways suppliers.
- Content development on hotel website.
- Working on featuring the property on all OTAs with the E-Distribution team.
Creating Marketing Communications business plan
In charge of branding/rebranding
Collaterals & Marketing materials
Offline advertising
Social Media as per MHR guidelines
Online advertising on Social Media
Communicating with bloggers & influencers
Sponsoring
Brand Awareness
Awards
Managing photoshoot sessions & hotel events coverage
Website content & SEO
Copywriting for menus
Internal & external signages
Handling crisis management
Sustainability activities
Assisting sales & revenue creating traffic on the website
Implementing all media & PR for the positioning of the hotel
Creating action plan for the social media
Advertising on offline media
Website, manage the content and digital marketing
Branding & development
Photoshooting
Taking care of awards
Press Releases
Creat & maintain the collaterals and marketing materials
To development and effective implementation of all media and Public Relations for the positioning
and promotion.
Expand the profile of the company in the media in order to increase the awareness and exposure of the company and its activities to all target audience.
Create Yearly/Monthly Marketing and communications campaigns to proactively promote the 2 properties.
Handling individual and personal project coming from Charity, media, projects managers and assisting them to reach their needs in anywhere the properties can provide.
Responsible of Social Media and online marketing.
Update all information and maintain the website and digital marketing.
Brand development, website traffic growth.
Ensures adherence to the CI/CD.
Producing the promotional materials while adhering the corporate guidelines and ensuring that all are
Publications and brochures of the property are according to the standards of the company visual identity.
Managing the advertising function in a way to reflect a positive image of the property.
- Promotion and event planning for three F&B outlets
- Handling Press Releases for printed media
- Managing printed collaterals as business cards, tent card, flyers, brochures and posters ... etc
- Handling the press clipping for the Mövenpick Hotel Al Khobar & Mövenpick Beach Resort
- Making monthly report for all the activities of Mövenpick Hotel Al Khobar and Mövenpick Beach Resort Al Khobar
- Advertising at local and GCC Magazines and newspapers and printed materials for schools and private organizations.
- Responsible for the development and effective implementation of all media strategies and public relations for the positioning and promotion of the Mövenpick Hotel Al Khobar & Beach Resort Al Khobar
- To expand the profile of the resort in the media in order to increase the awareness and all exposure of the property and its activities to all target audiences regionally, nationally and internationally.
- Responsible for media communications.
Reports and communicate with the Revenue and Front Office Manager on all pertinent matter effecting guest services and Reservations Operations.
Interacts with guests as well as individuals outside the hotel
Co-operates, co-ordinates and communicates with other hotel departments and other IHG hotels.
Ensure that all incoming reservations are handled according to ICON standards
Ensure all correspondence for reservations is checked and filed
Co-ordinate with Account Manager regarding accounts.
Ensure that weekly and monthly reports are prepared
Attendance in Credit Meeting, Group Meeting, Front Office briefing
Monitors all guests reservations and visas are dealt with in the correct manner
Dealing with Companies and Travel Agencies and installing Rate Codes for the contracted ones.
Monitoring Holidays, Vacations and Eids Packages and responsible of Visas and payment of all.
Responsible of the Hotel Website information and details broadcast them in the website
Assisting Front Office Manager, and responsible of the reservations ''individual & corporate'' and checking market codes
for all reservations.
Responisible of checking ''PCR'' points in merlin from LPU from Holidex
Using Opera system for all reservations details, and making the pick up reports and STR for guest statistics and rooms revenue
Attending Sales Meeting, Credit Meeting, Group Meeting and Opera and any updated systems.
As Administrative Secretary:
- Attend and assist Chief Administration and Support Service maintaining confidential files.
- Arrange and attend meeting with Support Services Supervisors meeting.
- Prepare the appointment of Chief Administration and Support Services, with Hospital Managers, and Companies and Institutes Managers, fix date, time and place of meeting, assisting the Manager.
- Working in Support Services Department Policies and Procedures during Aramco Survey and JCI Survey, and review it with Support Services Supervisors.
- Corporate with sub-contractors, like medical waste companies, general waste companies.
- Performs such other duties, which maybe assigned from time to time by the Chief Admin & Support Services, of other officials of the Hospital. Attends continuing Education, Infection Control and Performance Improvement Programs to keep updated with the current practices.
As Medical Secretary:
- Attend and assist the Medical Director, and maintaining confidential files.
- Arrange and attend the doctors meeting and prepares minutes.
- Prepare in-Coming and Out-going correspondence
- Take down in short hand and transcribe accurately all correspondence, Types hospital for policy formulation.
- Complies the Director's comprehensive hospital management program and other significant institutional policies.
- Answer incoming call for the Chief Medical Director and transmits the message in case the Medical Director is not available
- Update the Chief Medical Director's program of event with other government
I have worked as a receptionist at Al Hadi Medical Dispensary for 3 months, and took the roll of welcoming the patients and register them on the system.
- Issuing invoices
- Making appointments
- Following up with patients status and filing
- Normal Reception tasks
Programming, SQL 2151,2152 Database