samar mahmoud, head of medical insurance department

samar mahmoud

head of medical insurance department

alosra chain pharmacy

Lieu
Jordanie - Zarqa
Éducation
Diplôme supérieur, clinical pharmacy professional diploma
Expérience
11 years, 0 Mois

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Expériences professionnelles

Total des années d'expérience :11 years, 0 Mois

head of medical insurance department à alosra chain pharmacy
  • Jordanie - Zarqa
  • Je travaille ici depuis février 2022

• Establish a fully organized department with clear work protocols and
instructions.
• Comply with insurance regulations dictated by local and national agencies.
• Submit claims to insurance companies according to previously agreed
timeline.
• Monitor staff performance, conducting periodic appraisals and outlining
personal objectives.
• Train new staff on insurance regular and/or updated protocols.
• Analyze weekly and monthly financial reports, including accounts receivable
reports and insurance contracts, to facilitate revenue cycle management.
• Build strong business relationships through regular communication and
exceptional service.

pharmacy branch manager à Alosra pharmacy
  • Jordanie - Zarqa
  • juillet 2019 à août 2021

Boosted customer base, acquiring new customers and identifying needs to
deliver relevant products.
• Designed sales and service strategies to improve revenue and retention.
• Completed audits and checklists to achieve regulatory compliance.
• Maximized branch revenue by optimizing operations and oversaw complete
sales cycle process and Control stock movement.
• Selected and mentored senior staff, creating successful leadership team.

Branch manager à Dawacom
  • Jordanie - Zarqa
  • janvier 2016 à mai 2019

Responsible of managing my pharmacy branch within the company including dispensing medicine, otc and cross selling, handling insurance claims, patient counseling.

Pharmacist in charge à Dawacom
  • Jordanie - Zarqa
  • octobre 2015 à janvier 2016

dispensing medicine, otc and cross selling, handling insurance claims, patient counseling.

pharmacist à al-sadiq pharmacy
  • Jordanie - Zarqa
  • juillet 2014 à octobre 2015

Pharmacist in charge of al Sadiq pharmacy, , responsible for medical and financial issues, ,

Claim officer à Nathealth insurance company
  • Jordanie - Amman
  • mars 2014 à juin 2014

claims entry specializing in diagnoses entry

Analytical chemistry instructor à Islamic society collage
  • Jordanie - Zarqa
  • septembre 2013 à février 2014

Instructor at a community college, analytical chemistry

lab technician à media inks
  • Jordanie - Amman
  • septembre 2011 à février 2012

R&D/QC lab technician

chemical analyst à Royal Scientific Society
  • Jordanie - Amman
  • février 2011 à mai 2011

worked on chemical analysis instrument such as : Atomic Absorption Spectrophotometer (AAS); Flame AAS, Hydride Vapor Generayor AAS, Mercury Cold Vapor Unit AAS. And Inductively Coupled Plasma (ICP-OES); ICP-OES Aqueous Samples, ICP-OES Organic Samples.

preparation and analysis of different samples such as: food samples, oils samples, toys samples, paints samples, soil, water and others .

preparation of slandered materials ans solutions .

Éducation

Diplôme supérieur, clinical pharmacy professional diploma
  • à Jordanian expert team for training and consulting
  • mai 2016
Baccalauréat, pharmacy
  • à al-isra'a private university
  • juin 2014
Baccalauréat, applied chemical sciences
  • à Jordan University of Science and Technology
  • juin 2011

high good GPA , attended different courses with King Abdullah II Fund for Development (KAFD) and Civil Society Development Center (CSDC) participate in the tenth Jordanian chemical conference and the scientific day at the chemistry department .

Etudes secondaires ou équivalent, scientific
  • à Al-zarqa Al-thanaweah high school
  • juin 2007

scientific high school

Specialties & Skills

Key Account Management
Insurance Claims
Risk Management
Medical Insurance
Microsoft Office
internet exploring
microsoft office programs
Patient counseling
Cross selling
Problem solving
medical insurance

Langues

Anglais
Expert
Arabe
Langue Maternelle
Allemand
Débutant

Formation et Diplômes

pharmaceutical mini MBA (Certificat)
Date de la formation:
October 2023
supply chain management in practice (Certificat)
Date de la formation:
October 2023

Loisirs

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