Training, Grievance and Welfare supervisor – HR Department
Nike Jordan
Total des années d'expérience :21 years, 6 Mois
Training:
• Develop case studies and extra material that can be used within the mission.
• Supervise and Give awareness sessions for workers
• Coordinate with the external consultancies like USAID to held specialized training course.
Grievance:
• Support the design of complaint mechanisms focused on abuses against women and minors and gathering background documentation and carrying out basic legal research to pprovide technical support to investigators.
• Make all necessary investigation for all grievances and try to solve it.
• Prepare all informs and reports for grievances (Monthly and Yearly)
• Prepares investigation documentations, including notifications to managers, terms of reference for preliminary assessments and investigations.
• Preparing agenda for the investigation committee .
Welfare;
• Create a good relationship with the staff and gain their trust, cooperate with the workers' families and explain their situation and try to improve it.
• Look into the problems (social - family - behavioral - psychological) for all workers of various nationalities and prepare plans to treat and resolve all the problems and conflict inside and outside company.
• Study the wrong behavior that comes from another and develop the necessary software to modify it.
• Follow up on all cases of sexual harassment of all kinds and to investigate its causes and to develop radical solutions for the prevention of occurrence as much as possible and inform the General Manager or Compliance Manager for any case of sexual harassment immediately.
• Maintain strict confidentiality in all cases and not be disclosed within or outside the company
• Provide technical advice to the heads of departments and senior management on how to develop plans that meet the social needs of workers
• Provide group guidance sessions for all workers (Male and Female), cover various topics: career counseling, family counseling, and social counseling.
• Prepare monthly reports on the work of the welfare and monitor all records to ensure that is fully and clearly documented
• Achievements and put the recommendations for the development of work and submit them to the department head.
• Organize an orientation, counseling and training programs that develops the workers socially and behaviorally, and deliver guidance lectures to the workers discussing their various and general problems.
• Supervise on vocational training in training center for all workers (sewing training)
• Adapt and develop specific trainings to roll out the policies in company, where the action is implemented.
Jan. 1, 2012 - Aug. 31, 2012
Head of Administrative Record and Training Section / German Jordanian University
• Handling training requirement
• Handling the database for old and new partners
• Preparing annual plan
• Identifying Training Needs of local Market (Private and Public
• Sectors)
• Designing Training Courses
• Designing the Advertisements for Training Courses
• Supervising The Implementation of Training Courses
• Coordinating Training Activities with Concerned Parties.
• Evaluation & Follow -up
• Handling the contracts of the instructors
• Handling the yearly schedule of training
• Preparing a back up plan for urgent circumstances
I have German Language training course in Dusseldorf-German
Feb. 8, 2007 - Dec. 31, 2011
Assistant Manager for Human Resource Department
Head of Scholarship Section and Long Term Training Course /Human Resource Department
1. Testing and evaluating the existed system to match the requirements.
2. Handling the health insurance of the company
3. handling payroll
4. handling recruitment
July 1, 2005 - Feb. 8, 2007
Acting Director of Supply and Tenders /GJU
(Purchasing and Logistic)
* Supervise all works in department
* Responsible for all tenders (advertisement, prepare tenders
Conditions, sale it, and receive it, then follow up the committees)
* Supervise the tenders committee
* Supervise all purchases committees
* Supervise all warehouses
* Prepared rules and constructions for department.
* Prepare computer system for department.
القيام يما يلي:
وضع الخطة التدريبية السنوية
تحديد الاحتياجات التدريبية
عملية التسويق لجميع البرامج التدريبية
عمل اتفاقيات وتعاقدات لعقد الدورات
التنفيذ والاشراف والتقييم للبرامج التدريبية
Jan. 20, 2001 - Sep. 16, 2002
Research Assistant, Family Health Group with USAD and Ministry of Health
Main Duties: Evaluating all services by using analysis computer programs.
Coordinate with all concerned parties
Define Project Activity Follow - up
Monitor the Schedule
Preparing and Develop Workshops and. Seminars preparing all reports
Jan. 1, 1995 - Oct. 31, 1997:
Working on International Projects Cooperate with USAID and International Organizations:
Preparing our questioners that we used in our study
Evaluate all services by using computer analysis programs.
Coordinate with all concerned parties
Define Project Activity Follow - up
Monitor the Schedule
Preparing all reports
Preparing Workshops and Seminars, Organize meeting, etc.
Conducting analysis
Aug. 20, 1994 - Oct. 31, 1997:
Secretary Dep. of Training & Continuing Education, Center for consultation, university Of Jordan
Sep. 1, 1991 - July. 30, 1994:
Warehouse, Jordan Lift & Cranes Co.
Main Duties: - Supervise & Work Team of 7 Persons
Follow - up Receipts and Deliveries and Accounting by Computer of all goods.
Teaching the following Courses: (Part Time)
Center for Consultation Technical Services and Studies, University of Jordan
Epi Info
Ms Word
Excellent Command of English Language (Speaking, Reading, Writing)
My name is Samar samaein, I have Master Degree in Public Administration from University of Jordan. One of the main materials in my study is: Human Resource Management (HRM), this material covered the main points in HRM such as, the recruitment and selection process, Personnel planning, Training & Development, the appraisal and compensation process and how to manage the relationships among employees. Another major material is Training & Development: it is covered the importance of Training & Development, how to develop a strategic training programs and handling the training process different steps, and how to measure the effectiveness of training over employee’s performance.
B.A. Administration Scientific, M'uta University 1991, Good
High School Certificate Scientific, Section, Madaba Sec. School of girls, 1987.
