samar Samy, CRM and Business development and office manager

samar Samy

CRM and Business development and office manager

Egypt.com

Lieu
Egypte
Éducation
Baccalauréat, commerce
Expérience
15 years, 7 Mois

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Expériences professionnelles

Total des années d'expérience :15 years, 7 Mois

CRM and Business development and office manager à Egypt.com
  • Egypte - Le Caire
  • Je travaille ici depuis octobre 2008

Working in EGYPT.COM Company For It solution and web designer:
In sales department (from August 2008 to August 2009 )
Team leader (from august 2009 to march 2010 )
Customer services (from April 2010 to December 2010 )
CRM manger and Business development (from January 2011 to December 2012 )
Office Manager and CEO Assistant (from January 2013 till NOW )
Job Description:
 As a business development: is to identify sales leads, pitch services to new
clients and maintain a good working relationship with new contacts and Old
Contacts. .. which be through :
 Following up new business opportunities and setting up meetings
 Planning and preparing presentations
 Communicating new product developments to prospective clients
 Overseeing the development of marketing literature
 Writing reports
 Providing management with feedback
 As a accounting :
 Issue invoices.
 Record Payment for invoices in QuickBooks.
 Organizing Printing payments, order And Visa in files.
 As CRM :
 Renew notification ( Calls & mail )
 Issue Estimates for Reminder
 Renew Domains and sending order for Edit or new plans to support.
 As admin :
 Prepare all administration and project reports as required.
 Provide general support to visitors.
 Responsible of employees’ attendance, annual leave, files & docs.
 Responsible of mailing, scanning, faxing & copying to management.
 Correspondence on behalf of GM and attending to all telephone calls from
Head office, Main Contractor, Client, Consultant, Sub-contractors and
related to the projects.
 Record all bills and expenditures related to the project.
 Devising and maintaining office systems, including data management and
filing.
 Arranging travel, visas and accommodation
 Screening phone calls, enquiries and requests, and handling them when
appropriate

sales à ALIENS
  • Egypte - Le Caire
  • avril 2012 à août 2013

Insurance system.
 Improved my interpersonal and communication skills.
 Given the way to Analytical approach to problem solving.

As operator for an ONLINE SYSTEM à Madrid tours
  • Egypte - Le Caire
  • juin 2009 à janvier 2011

As operator for an ONLINE SYSTEM ( from June 2009 to January 2011 ) part time
 Tours & Travel agent.
 Team work & initiative
 Gained experience in dealing with different nationalities
 Improved my language
 Gained the skills of Speed of response.
 Make me Attention to Details.

Éducation

Baccalauréat, commerce
  • à Faculty of Commerce, Ain shams university
  • août 2008

BSc from Faculty of Commerce, Ain shams university, 2008 Accounting department Estimate: Good

Specialties & Skills

ERP CRM
Microsoft Office
Online Systems
Internet
English
English
الانترنت عاما
سرعة الكتابه باللغتنين العربيه والانجليزيه
communication skilles
report typing
time managment

Langues

Arabe
Expert
Anglais
Expert

Formation et Diplômes

bitedifnder (Formation)
Institut de formation:
bitedifnder
Date de la formation:
January 2016
Durée:
60 heures

Loisirs

  • drive , solve prop , listen to muisc