Operations, Logistics, QAQC, Customer Relations
Baker Hughes
Total years of experience :17 years, 8 Months
Provide comprehensive admin and clerical support for operation, logistics, and QC Arrange transportation for the equipment/personnel mobilization to the rigs
Obtain gate passes and permits for the equipment/personnel mobilizations
Prepare journey management forms and obtain approvals for the trips
Responsible for providing delivery documentations for equipment to the rigs Arrange transportation and documents for the delivery of saleable equipment
Interact with customers/vendors and rig supervisors on various activities
Responsible for dealing with third party vendors on equipment rentals
Provide relevant documents to the vendors for closing rentals and invoicing Liaise and follow up with HO staffs on vender POs and customer documents Review job documents and coordinate with the concerned on discrepancies Update and maintain network folders, physical files and documents
Update deliveries and returns in the SAP system on a timely manner
Provide weekly/monthly reports on various activities to concerned manager
Maintain and update reports to the vendors on equipment rentals/returns
Prepare QA/QC package for the tool mobilization and submit to client
Prepare DBR/Damage claims documents and arrange for DS signature
Follow up with inspectors for MPI reports and update in the MAPS system
Follow up with technicians for tech data sheets and update in the MAPS
Provide or amend tech data sheets as per SOPs and whenever necessary
Liaise and follow up with Drilling Supervisors on missing tools/documents
Provide field documents to engineers prior to the job and follow up accordingly Provide various operational and admin support whenever required
• Reporting to Design Director for day to day activities
• Covered reception area by greeting and receiving visitors
• Preparing all sales related documents throughout the sales process
• Review BOQs and specify relevant/alternative products and TDS for projects inquiries
• Handling all types of correspondence independently (faxes, letters, emails etc)
• Preparing the daily, weekly and monthly reports
• Office management duties including handling petty cash, and utility bills etc
• Maintaining the account statements and update to clients
• Preparing the purchase order and coordinate with suppliers
• Finalize the orders and coordinate with logistic agents
• Dealing with international vendors and shipping agencies
• Site works bill clearance and prepare client invoices
• Monitoring and update the receivables and payables
• Issuing cheques and payments to vendors & maintaining the Payment charts
• Coordinating with design team and update drawings to client when necessary
• Monitoring and maintaining the attendance and preparing monthly payroll (Excel)
• Maintaining and filing the commercial documents and keep up to date
• Coordinating with clients and sort out their queries
• Schedule and arrange meeting with clients and vendors
• Sourcing, screening, short listing CVs and schedule the interviews accordingly
• Maintaining employees leave, vacation, work history as per company policy
• Assist PRO in Visa, Iqama, exit re-entry processing for employees
• Acted as main point of contact for all aspects in the region
• Manage front office and reception area by greeting and receiving visitors
• Manage telephone calls and correspondences independently (faxes, letters, emails etc)
• Prepare the daily, weekly and monthly reports, records and databases
• Review BOQs and specify relevant or alternative products for client/project inquiries
• Prepare all sales related documents like quotations, PIs, TDS etc. throughout sales process
• Update sales/customer related activities in the Oracle CRM system in a timely manner
• Maintain and update delivery schedule and arrange deliveries accordingly
• Maintain and issue invoices, delivery notes, cash receipts, return notes, credit notes etc.
• Receive and sort out materials for local delivery and inform discrepancies if any
• Coordinate and follow up with JAFZA team on shipments, documents and delivery
• Provide extensive administrative support to the sales team while in market/office
• Prepare project submittal documents and mock up samples as per company policy
• Coordinate with sales team for weekly reports, payment reports and update into CRM
• Communicate and follow up with clients on various requirements like payments etc.
• Coordinate and follow up with vendors on price/availability, freight charges, shipment etc.
• Communicate and follow up with logistics agents for freight charges, delivery etc.
• Coordinate with customs clearing agencies and provide required documents for clearance
• Maintain and follow up account payables/receivables and update accordingly
• Provide secretarial support to BDM and sales team on meetings, arrange travel and stay etc.
• Review LCs and payment applications and request appropriate amendments accordingly
• Dispatch / receive documents and consignments in a timely manner
• All clerical and correspondent activities related to Sales, Purchasing and Admin. dept.
• Maintain record management system, library, samples & inventory
• Improving business by identifying and selling own products and maintaining relationships with clients
• Organizing sales visits and demonstrating/presenting products appropriately
• Establishing new business and maintaining accurate records in CRM in a timely manner
• Maintaining existing and new customers and provide support for various sales activities
• Review BOQs and specify relevant/alternative products and TDS for projects inquiries
• Attending trade exhibitions, conferences and meetings to improve professional knowledge
• Preparing reports by collecting, analyzing, and summarizing information and reporting to sales director in a timely manner
• Identifying business opportunities by suggesting and selling products by establishing new contact and developing relationships
• All correspondence activities related to sales and marketing aspects
Worked as Procurement assistant cum secretary with M/s Jeddah Computer Center from March 2006 to Jan 2008
• Handling all types of correspondence independently (fax message, letters, email etc)
• Attending to telephone calls and following up accordingly
• Communicating and following up with various suppliers for shipments and shipping documents etc.
• Assisting Purchase Manager for Purchasing from different countries
• Opening L/Cs and all other documentations for international Purchase
• Applying Bank Guarantee in case of delay in arrival of documents
• Arrange forwarders for international purchases
• Providing secretarial support to purchase manager on various activities
• Testing of new products and distribute to the branches for approval
• Preparing letters in both Arabic and English for personal dept. and admin.
• Filing and documentation
• Assist Accountant in various activities like purchase entry, invoicing and payment of utility bills by online banking.
• Managing office Management Duties including petty cash, liaising with office suppliers, managing stationary supplies and other office management tasks
providing secretarial support to purchase manager on various activities
• Assisting Heads of Department/Senior Managers with administration where
necessary on temporary basis
• Processing visas and other documents for international visitors thru online
• Domestic travel and stay arrangements for international visitors
• All Correspondent activities related to Purchasing/admin. Dept.
Worked as Service Admin. with M/s Saudi Al Khair Development Co. Jeddah,
Saudi Arabia from March 2004 to Jan 2006
• Managing facsimiles and e-mails
• Attending phone calls and following up accordingly
• Customer service and Filing and documentation
• Inventory Control of spare parts using for service maintenance
• Preparing maintenance jobs and maintenance quotations
• Taking quotations from local suppliers and placing orders accordingly
• Arrange Delivery of Goods to the clients in a timely manner
• All Correspondent Activities related to the Maintenance Dept.
Attended 2 years
Diploma in Computer Applications